Identity & Access Management (IAM) Intern

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Position Summary The Identity & Access Management (IAM) Intern supports the Information Security and IT teams in managing user identities, access rights, and authentication services across the organization. This role provides hands‑on experience with identity governance, cybersecurity operations, and compliance in a healthcare environment. Qualifications Currently possess or pursuing a degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or a related field. Strong analytical, organizational, and communication skills. Ability to handle sensitive information with a high degree of confidentiality. Familiarity with Microsoft 365, Active Directory, Entra ID, MFA, or SSO is a plus. Job Responsibilities Assist with user account provisioning, modifications, and deprovisioning. Support access management activities, including security groups and role-based access controls (RBAC). Participate in user access reviews and compliance-related audits. Assist with MFA enrollment, password resets, and account troubleshooting. Help document IAM processes and support continuous improvement initiatives. Perform research and assist with IAM-related projects and reporting. Competencies Satisfactorily complete competency requirements for this position. Responsibilities of all employees Always Represent Chapters Health System professionally through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Chapters Health System policies, procedures and standard practices. Observe the Chapters Health System health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Chapters Health System. Use resources in a fiscally responsible manner. Promote the Chapters Health System through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Qualifications: Current enrollment in graduate or undergraduate degree program Proficiency in MS Office Suite, Outlook, and Internet applications Strong verbal and written communication skills Good analytical, prioritizing, and organization skills Ability to develop and maintain professional, collaborative relationships with business partners Ability to work well autonomously and within a team in a fast‑paced and deadline‑oriented environment Self-motivated with critical attention to detail, deadlines, and reporting High degree of confidentiality Competencies: Satisfactorily complete competency requirements for this position. Responsibilities of all employees: Represent the Company professionally at all times through care delivered and/or services provided to all clients. Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. Comply with Company policies, procedures and standard practices. Observe the Company's health, safety and security practices. Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. Use resources in a fiscally responsible manner. Promote the Company through participation in community and professional organizations. Participate proactively in improving performance at the organizational, departmental and individual levels. Job Responsibilities: Supports day-to-day operations developing a general understanding of all aspects of administrative functions including policies, procedures, and processes. Gains exposure to various business functions specific to business group. Gathers information and performs research. Assists with reports, letters, documents and other forms of communication. Observes processes and makes recommendations for improvements. Provides assistance with special projects, as needed. Performs other duties as assigned. Compensation Pay Rate: $16.00 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on‑going compliance with the Drug‑Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit Choices. Education. Guidance. As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community‑based, not‑for‑profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid‑Atlantic regions of the country to improve the patient/family experience well in advance of end‑of‑life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami‑Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties. Click here to view the video! All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. It is the policy of the Organization to provide equal employment opportunities to all employees and applicants for employment. The Organization(s) complies with all civil rights laws and other federal, state and local fair employment laws that prohibit any unlawful employment practices including harassment and discrimination based on race, color, religion, gender, national origin, age, physical or mental disability, marital status, pregnancy, genetic information, status as a covered veteran, sexual orientation, or any other characteristic protected by law. Employment decisions, including hiring and promoting, are based on merit, qualifications, abilities and business needs. This policy applies to all terms and conditions of employment in accordance with applicable federal, state and local laws. #J-18808-Ljbffr Chapters Health System