Regional Director of Operations - Midwest US

Job Description

Job Description

​Salary:  $160K to $180K

Other Forms of Compensation:  $55K Yearly RDO Bonus Potential  

Regional Director of Operations - Crothall Healthcare - Midwest US

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at

Job Summary

The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation, and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport with our hospital clients in the Plant Operations Division.
Key Responsibilities:
Is well versed in all aspects of Facilities Management, with a proven track record of success.
Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans.
Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.
Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills.
Demonstrates initiative and good judgment in assisting customers, clients, peers, and subordinates.
Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved
Has a high level of resilience during stressful periods and the ability to manage last minute changes.
Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region.
Ensures compliance with the Joint Commission, State Health Department, EPA, DEP, ADA, UST, and other regulatory business appointments.
Attends committee meetings to understand the needs of the client.
Ensures consistent and fair administration of personnel policies.
Manages planning, budget analysis and reporting for the Region.
Conducts quarterly business reviews and site visit reports.
Conducts regional director audits two times year at each client hospital site.
Supports new business initiatives and start up.
Qualifications:
Bachelor’s degree in engineering highly preferred; bachelor’s degree required. Master’s Degree preferred.
Ten years of Multi Unit experience in Facilities Management in an acute care hospital, required.
Experience in P&L management.
Union experience preferred.
Should have proficiency in CMMS Systems, Microsoft Excel, Word, and Outlook
Certified Health Care Facility Manager (CHFM) preferred.
Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems.
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement.
Contract-managed service experience, preferred. 
Strong leadership and communication skills
Demonstrates initiative, ownership, multi-tasking, prioritization, and organizational skills.
Extensive travel required for this position (on the road about 90% of the time)
Ideal candidate will reside in the Midwest or be willing to relocate to the Midwest United States.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1546089

Crothall Healthcare 

Abigail Van Eman 

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