Senior Manager

Senior Manager - P&C Business Partnering Business Unit: Store Support Centre (SSC) lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team The People & Culture Business Partnering team is responsible for providing support to the organization for all people-related matters, ranging from organizational development, performance management, employee relations, to team and leadership development. In partnership with the People & Culture Centers of Excellence, they work closely with people managers and employees to accomplish business objectives through the application of thoughtful, intentional, and innovative people support. job mandate The Senior Manager, People & Culture Business Partnering is the senior HR leader and trusted advisor for a Fulfillment Center campus, responsible for aligning people strategies with business objectives to drive organizational success. This role partners with senior business leaders and cross-functional stakeholders to shape workforce strategy, build leadership capability, and deliver scalable talent solutions that enable operational excellence. The Senior Manager provides strategic direction and oversight across all People & Culture disciplines, including talent management, employee relations, organizational effectiveness, succession planning, change leadership, and culture development. This leader may support with enterprise and network-wide initiatives, influences key business decisions, and leads transformational efforts that enhance business performance and employee engagement for their location. By modeling and championing the company's core values and Practice of Leadership, the Senior Manager creates an environment where leaders, teams, and the business can thrive. responsibilities Lead, coach, develop and guide a team of Senior P&C Advisors and Coordinators to serve and partner with business leaders on all people matters. Demonstrates leadership on all aspects of organizational effectiveness, including on-boarding, performance management, coaching, talent assessment & succession planning, & employee engagement. Lead strategy and approach to effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures. Lead and partner on initiatives and projects that impact the employee experience within the business. Support managers through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance. Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices. Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determine legal exposure by verifying applicable legislation and make a recommendation to leadership on how to proceed. Lead and ensure compliance to employment laws all termination notices and related documentation around termination of employment. In partnership with Benefits team, support managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning. Conduct exit interviews to identify issues in the team/department and provide recommendation on action plans for improvement. Monitor employee engagement and provide advice and recommendation on action plans to build on strengths and address areas of dis-satisfaction. Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring. Support with delivery of annual people programs including Talking Talent, bi-annual compensation review, promotion exercises and bonus programs. In partnership with P&C Centers of Excellence (COE) Teams ensures P&C related matters are proactively researched and managed and in compliance with all corporate policies & procedures, all federal & provincial laws. As required in partnership with P&C Employee Relations Team, lead and conduct investigations regarding violations of our company's standards of conduct. Partners with People and Culture Specialist on people analytics reporting to communicate data to the business to inform and support decision-making. In partnership with People and Culture COE, facilitate training to the business for P&C programs (e.g. annual performance management review, Compensation /Bonus/ Equity) as required. Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team. qualifications A minimum of 8+ years progressive generalist, Business Partner, or similar relatable experience 5+ years of experience leading or partnering to drive strategic people initiatives. Experience leading a team, including coaching, development, performance management, and engagement. Deep understanding of federal, state, provincial employment law. Broad human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business. Passion for the employee experience and is energized to regularly walk the warehouse floor and foster connection and an open-door culture with all employees. Conceptual thinker with fantastic organizational and conflict management skills. Negotiation and problem-solving skills with the ability to multitask. Decision-making skills with a deep understanding of employee relations, people management and training Personal responsibility to see issues through to resolution and meticulous attention to detail. must haves Acknowledges the presence of choice in every moment and takes personal responsibility for their life. Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Communicates with honesty and kindness and creates the space for others to do the same. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. Fosters connection by putting people first and building trusting relationships. Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously. additional notes Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role. compensation and benefits package lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from$144,000–189,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us View email address on click.appcast.io. In your email, please include the position title, the location of the position and the nature of your request. The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions. At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses. #J-18808-Ljbffr