Customer Service Representative
The Planet Group
Job Description
Apply below after reading through all the details and supporting information regarding this job opportunity.
The day-to-day operations include, but are not limited to the following:
- Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer
- service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner.
- Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions
- Responsible to achieve customer service metrics and satisfaction levels
- Ensure all service orders are xhyhwjd complete and entered into system
- Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.).
Vacancy posted 4 days ago
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