Sales Support Engineer

Job Title: Sales Support Engineer
Operating Company:  Nelson & Company
Job Location: Jacksonville, FL
FLSA Status: Non-Exempt 
Pay Range : $25-35/hour

Do you love being part of a team that helps customers solve complex system challenges? Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit for you.

About : 

Nelson & Company – A member of the AIR Control Concepts family. 

At Nelson & Company, we design and install engineered HVAC solutions for commercial customers who expect quality, reliability, and integrity. We're looking for someone who wants to grow their skills, support the team behind the scenes, and help deliver an operational environment that makes everything else run smoothly.

Check out our website: Engineered HVAC Solutions Jacksonville | Nelson & Company Engineered Equipment

What We Value:
In addition to technical skills, we're looking for people who live our core values every day:

• Do the Right Thing – Act with integrity, honesty, and accountability
• Go the Extra Mile – Deliver quality work and exceed expectations
• Own It – Take responsibility from start to finish
• Better Together – Support teammates and build strong relationships
• Be the Weed – Learn continuously, stay curious, and grow

These values show up in how we handle our books, support our customers, and take care of each other as a team.

Job Description:
As a Sales Support Engineer, you will support Nelson & Company's efforts to create value and a great experience for our customers by ensuring we develop the right solution within the constraints they face. You'll work alongside our Sales Engineers on quoting, equipment selection, submittals, and pricing; combining technical precision with the speed the business requires.

Essential Duties and Responsibilities:

• Working with Sales Engineers to develop quotes and make equipment selections from project plans and specifications
• Assisting in the development of submittals and supporting project documentation
• Pricing HVAC equipment and parts accurately and in a timely manner
• Coordinating with vendors and internal team members to gather technical and pricing information
• Managing multiple active quotes and deadlines while maintaining accuracy and attention to detail
• Supporting the sales team with technical documentation, product information, and customer correspondence

Experience and Requirements :
Required Qualifications:

• Technical or engineering background, including demonstrated ability to understand and communicate concepts in a technical field
• Strong organizational and communication skills
• Demonstrated ability to manage details and meet deadlines consistently
• A desire to grow into a Sales Engineer role

Preferred Qualifications:

• Construction or mechanical engineering work experience
• Proficiency in AutoCAD or a similar drafting/design program
• Experience working in a complex or technical sales environment

Why Join Nelson & Company
By joining Nelson & Company, you'll be part of a team that takes pride in craftsmanship, relationships, and continuous improvement. We believe the best outcomes come from people who care about getting the details right, and who support one another in doing so.

Benefits:
We offer a competitive and comprehensive benefits package within 30 days of starting, including:

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Life Insurance & Health Savings Account (HSA)
• Short-Term and Long-Term Disability Insurance
• Critical Illness & Accident Coverage
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) and Paid Holidays

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.   
The Company complies with disability laws and provides reasonable accommodations to qualified individuals.