Care Manager I (RN): Care Management

Primary Duties and Responsibilities

The Care Manager I (RN) - Discharge Planner coordinates patients’ needs through the continuum of care which can include from pre-admission through post discharge plans. This role works in collaboration with the physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care.

The Care Manager I (RN) is responsible for coordinating patient care across the continuum to ensure safe, timely, and appropriate discharge planning. The discharge planner collaborates closely with physicians, nursing staff, and interdisciplinary teams to assess patient needs, manage utilization, and optimize clinical outcomes. They facilitate transitions of care and identify barriers to discharge while promoting efficient use of healthcare resources. Ideal candidates demonstrate strong clinical judgement, communication skills, and the ability to work independently in a fast-paced hospital environment.

Reviews clinician assessments and patients’ financial, family and psychosocial support to develop comprehensive care and/or discharge plans. May focus more heavily on a specific aspect of Care Management like discharge planning, utilization review, and/or providing psychosocial support.

May review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. May provide psychodynamic intervention and crisis counseling to support patients and families. Educates patients and families on their healthcare options and connects them with resources.

Documents pertinent patient issues, contacts and plans on the medical records. Is a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless and mental health population. The ED Care Manager role also provides care managment support / collaboration when consulted for geriatric patients 65+ to address the unique needs of older adults, which may include physical, emotional, financial, and social well-being.

Performs other duties as assigned. This position requires weekend availability.

Qualifications

Education and Experience

Fulfills mandatory stroke education requirements per certification agency

Preferred skills and experience:

• Recent acute care hospital experience, preferably in case management, discharge planning.

• Experience coordinating complex discharges, including SNF, ARU, LTACH, and home health services

• Excellent interdisciplinary collaboration and communication skills

• Strong critical thinking and problem-solving abilities.

• Proficient in electronic medical record (EMR) systems, preferably EPIC

• Flexibility to adapt to changing unit needs and schedule in a per diem capacity.

• Shared values in excellence in patient care, respect, integrity, patient centeredness, and community benefit.

Positions requirements depend on licensure and are as follows:

• Care Manager (RN) – Bachelor’s degree in Nursing (BSN) required. Care Manager (RN)s at Magnet designated facilities only require a BSN or that a BSN program is started within one year of hire date and BSN degree is attained within two years of the starting the BSN program. One year of experience in an acute health care setting preferred.

License Required

• Registered Nurse (RN) license - for Care Manager I (RN) position

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit:

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.