HR / Learning Coordinator

Job Description

Job Description

Job Title: HR / Learning Coordinator (Temporary Assignment)
Schedule & Pay
• Pay Rate: $25/hour
• Schedule (Summer): Monday–Thursday, 8:00 AM – 5:00 PM; Friday, 8:00 AM – 12:00 PM (through end of August)
• Schedule (Post-August): Monday–Friday, 8:00 AM – 4:30 PM
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Position Overview
We are seeking a highly organized and detail-oriented Learning Coordinator to provide temporary coverage supporting Learning & Development (L&D) operations. This role is critical in ensuring continuity across learning systems, program coordination, and administrative workflows.
The ideal candidate will have experience managing LMS platforms, coordinating programs, and supporting learners and stakeholders in a fast-paced environment.
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Key Responsibilities
Learning Operations & Systems Support
• Manage and update learning content in the Learning Management System (360Learning), including courses, learning paths, and classroom sessions
• Create and maintain course schedules, track rosters, completions, and reporting
• Generate standard and ad hoc reports to support decision-making
• Troubleshoot system issues (learner access, assignments, technical concerns) and coordinate resolution
• Support enrollments, learning campaigns, and assignment administration
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Program Coordination & Administration
• Provide administrative support across multiple L&D programs (e.g., leadership development, New People Leader programs)
• Manage shared inboxes and respond to or route inquiries promptly
• Coordinate scheduling, calendar invites, and communications with stakeholders
• Track program progress, participation, and completion metrics
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Ticket Support
• Serve as the first point of contact for learning-related requests and tickets
• Manage ticket queue, ensuring timely follow-up and resolution
• Escalate complex issues to appropriate team members when needed
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Documentation, Reporting & Compliance
• Maintain accurate records, trackers, and system updates
• Ensure data integrity across learning systems
• Support reporting on learning metrics, evaluations, and compliance requirements
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Operational Support
• Assist with ongoing process execution and continuous improvement initiatives
• Support vendor coordination, logistics, and administrative workflows
• Help maintain efficient daily operations across the L&D team
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Required Qualifications
• 2+ years of experience in administration, HR, or Learning & Development coordination
• Strong organizational and time management skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Excel, Teams)
• Strong communication skills and customer-service mindset
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Preferred Qualifications
• Experience with learning management systems (e.g., 360Learning)
• Familiarity with HR or Learning & Development processes
• Experience supporting program coordination or operations teams
• Exposure to reporting or survey tools (e.g., Alchemer or similar platforms)
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Work Structure & Duration
• Temporary assignment supporting leave coverage (approximately 4–5 months, including onboarding/training)
• Full-time role focused on day-to-day operational continuity
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Additional Information
This role plays a vital part in maintaining uninterrupted learning operations by supporting the systems, processes, and coordination efforts that enable successful program delivery. Additional duties may be assigned as needed.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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