Guest Service Agent
Hersha Hospitality Management
Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels
- HHM Hotels - - Responsibilities: Greet guests and assist with check-in/check-out; Register guests and assign rooms; Handle payments and billings; Answer guest requests promptly; Balance accounts and conduct auditsSuggested
HHM Hotels
San Diego, CA2 days ago - ...Front Desk Agent Perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing... ...with all inquiries in connection with hotel services, in-house events, directions, local...SuggestedLocal areaShift work
Valor Hospitality
San Diego, CA4 days ago - ...Guest Service AgentCHM Hotels is committed to providing excellent services that make a good stay great and are seeking a Guest Service Agent for our National City location to help us achieve our mission. At CHM hotels, there are many benefits such as employee discounts...SuggestedWork at officeFlexible hours
CHM Hotels
National City, CA3 days ago - ...Guest Service Agent Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional...SuggestedLocal area
$21 per hour
Guest Services Agent Position at AC Hotel San Diego Downtown Gaslamp Quarter, part of Pyramid Global Hospitality. Roles & Responsibilities Welcoming guests upon arrival, creating a memorable first impression. Assisting with luggage handling and escorting guests to their...SuggestedHourly payLocal areaFlexible hoursShift work- ## Guest Services AgentApply: The Monsaraz San Diego, California: Part time: Posted Yesterday: End Date: September 30, 2026 (18 days left to apply): JR108911# Competitive + BenefitsWe are a global hospitality management company who partner with internationally renowned...Part timeLocal areaImmediate startShift work
- Sonesta International Hotels - - Responsibilities: Register guests, issue room keys, and provide information on hotel services and room location; Answer phones promptly and courteously; Process cash and credit transactions accurately; Upsell rooms to maximize revenue;...Part time
$17 - $18 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift$20 per hour
...Responsible Recruiter At Nothing Bundt CakesWe refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Casual workFlexible hoursAfternoon shiftNothing Bundt Cakes
El Cajon, CA4 days ago- Extended Stay - - Responsibilities: Assist guests and answer phones; Check guests in and out and collect payment; Process reservations and registrations; Maintain front desk and lobby area; Handle cash, credit card, and city ledger accounts
Extended Stay
San Diego, CA10 hours ago - ...committed to delivering exceptional hospitality and creating memorable experiences for every guest. We are seeking a friendly, dependable, and customer-focused Guest Service Representative to join our team. If you enjoy helping people, thrive in a fast-paced environment...Full timePart timeShift workWeekend work
WS Management
San Diego, CA6 days ago $20 per hour
...advancement Training & development Competitive salary Employee discounts At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an...Hourly payCasual workLocal areaFlexible hoursNothing Bundt Cakes
La Mesa, CA3 days ago$20 per hour
...At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the...Hourly payCasual workLocal areaFlexible hoursAfternoon shiftNothing Bundt Cakes
Santee, CA10 hours ago- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageLocal areaAll shifts
Extended Stay America
San Diego, CA10 hours ago - At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right...Casual workFlexible hoursAfternoon shift
- Overview At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order...Casual workFlexible hoursAfternoon shift
- ...Opportunity for advancement Training & development Competitive salary Employee discounts At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an...Casual workFlexible hours
- ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
- ..." we are committed to elevating human dignity by delivering outstanding service and creating meaningful opportunities for our team members, guests, and investors. Your Role as a Front Desk Agent As a Front Desk Agent, you are the face of our hotel. Your role is key...
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
- ...of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes... ...Join us at Sheraton La Jolla Hotel in La Jolla, CA as a Guest Service Agent and embark on a journey where dreams become reality. As the orchestrator...
- Extended Stay - - Responsibilities: Assist guests and answer phones; Check guests in and out and collect payment; Process reservations and registrations; Maintain front desk and lobby area; Handle cash, credit card, and city ledger accounts Extended Stay
- ...Destination Knot is seeking a Remote Hotel Booking Agent to assist clients with hotel research, bookings, and travel preferences from anywhere. The role offers performance-based earning potential and opportunities for advancement based on results. Join a flexible remote...Remote workFlexible hours
Destination Careers
San Diego, CA10 hours ago - POSITION PURPOSE AND SUMMARY The Guest Services Representative(“GSR”) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wagePart timeLocal area
- Marriott Del Mar in San Diego is seeking a Concierge to enhance guest experiences by providing information on services, arranging reservations, and delivering personalized assistance to guests. This role supports the Front Office team, greets guests professionally, handles...
- Best Western Plus Hacienda Hotel in San Diego is seeking a Guest Experience Agent to blend front desk, concierge, and hotel ambassador duties. You will welcome guests, assist with check-ins and check-outs, and provide personalized recommendations to enhance their stay....Local areaWeekend work
- POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wagePart timeLocal areaAll shifts
- ...team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes... ...guests' expectations. Individuals must have excellent customer service skills, be professional, and friendly with good written and verbal...Work at officeLocal areaFlexible hoursWeekend work
- Extended Stay America is seeking a Guest Services Representative to welcome guests, process check-ins/outs, handle payments, and maintain front desk operations in line with company standards. You will answer phones, assist with reservations, ensure safety and security...
- ...Description Job Description Job Summary: As a Front Desk Agent, you will be the guests' first point of connection as they enter Sonesta ES... ...empowered to do whatever it takes to achieve the highest level of service. Duties and Responsibilities: Manage and resolve all...Hourly payFull timeShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- hotel guest service agent San Diego, CA
- hotel concierge San Diego, CA
- guest service support expert San Diego, CA
- guest service ambassador San Diego, CA
- guest service San Diego, CA
- guest services associate San Diego, CA
- hotel guest service agent
- hotel concierge
- guest services representative
- seasonal guest services representative