Salesforce Developer/Administrator

Salesforce Developer/Administrator

Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications.

Responsibilities:

• Designs, develops, configures, enhances, debugs, and implements Salesforce and other software applications such as Quickbase

• Provides operational support and maintenance of software applications

• Troubleshoots production problems related to software applications and responds to suggestions for improvements and enhancements

• Researches, tests, builds, and coordinates the conversion and/or integration of system changes based on requirements

• Addresses problems of systems integration, compatibility, and multiple platforms

• Evaluates and recommends application software packages, application integration and testing tools

• Performs simple administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management

• Evaluates 3rd party solutions and/or apps based on project need or business request

• Evaluates existing and future system functionality and prescribes roll-out plans: including socialization, training, communication, testing and release management

• Creates technical requirements and specifications as well as user documentation

• Other duties as assigned

Minimum Education/Certification Requirements:

Bachelor's degree in Computer Science, Information Technology or related fields

Salesforce Certification is highly desired