Program Assistant

Job Description

Job Description

General Description: The Program Assistant communicates with organizational components, family and community representatives in a consistent manner. Reports directly to the Area Director. Works cooperatively with Program Director.

Education Requirements: High School graduate or equivalent; minimum one year of experience in the field. Must have a valid NC driver’s license and be at least 18 years of age.

Clearance Requirements: Clear healthcare registry and background check. Must be able to pass a pre-employment drug screening.

Hours: (Monday-Friday) (Part-time:10 hours/week)

The successful candidate will be responsible for completing the following duties:

• File all documentation.
• Make new charts when an intake is completed.
• Close out charts when the participants case closes.
• Print and upload monthly notes.
• Review charts monthly and send needed documents to Employment Specialists and Area Directors.
• Attend weekly staff meetings.
• Greet people served and notify Employment Specialist and/or Area Director of their arrival.
• Shred paperwork as needed.
• Perform light cleaning duties.
• Answer phone and direct calls accordingly.
• Send charts to QA/QI monthly as requested.
• Read and initial all memos and notices.
• Attend all required in-service training courses.
• Always Maintain confidentiality.
• Responsive for knowing and adhering to all Federal, State, City, Cape Fear Group Homes, Inc. procedures, directives, and regulations.
• Complete other duties as delegated by immediate supervisor.

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