Integration Engineer

Role Description

We are seeking a highly skilled Integration Engineer with ServiceNow/Nuvolo Configuration experience to provide end-to-end configuration support, CMDB governance, and environment support across Nuvolo’s Connected Workplace Platform and the broader ServiceNow ecosystem. The integration will use the Nuvolo EAM for Healthcare that will use the underlying SNOW platform.

• Develop and update Configuration Management plans and Change Management processes, ensuring compliance with directives, policies, and industry best practices.
• Work closely with program requirements analysts, external system partners, Nuvolo/ServiceNow platform teams, and Technical Support (Shared Services) to ensure proper documentation of configuration artifacts, integrations, workflows, and releases.
• Leverage Nuvolo’s Connected Workplace for facilities, space, asset management, clinical engineering, and operational workflows.
• Use the CMDB, Change Request processes, and integration pipeline for development, deployment, and production environments.
• Load product configuration items (CIs) into Jira, Confluence, GitHub, ServiceNow CMDB, and Nuvolo modules as required.
• Create/manage GitHub repositories, maintain configuration libraries, and submit/approve Change Requests through ServiceNow.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent (8 years of additional relevant experience may be substituted for degree).
• Minimum 5 years of IT experience, with at least 2 years performing Integration Management functions, including traceability, change control, audits, documentation, and ITSM.
• Strong familiarity with ServiceNow Integration Concepts and lifecycle management.
• Experience working with Nuvolo modules or similar enterprise asset/workplace management platforms.
• Strong attention to detail—quality of processes, documentation, and configuration data is critical.
• Excellent communication and interpersonal skills with experience interacting with customers and internal teams.
• Must be able to pass a background check.
• Must have valid U.S. work authorization and 3+ years of continuous U.S. residency.
• Candidates who do not meet the required qualifications will not be considered.

Requirements

• Previous experience working with Federal Government programs.
• Experience with NIST RMF guidance, federal compliance, and IT governance frameworks.
• Experience supporting or conducting Change Control Boards.
• Experience with AWS, Jenkins, SharePoint, ServiceNow workflows, Flow Designer, Business Rules, and CMDB modeling, Nuvolo modules (Clinical Asset Management, Facilities, Maintenance, Space, Real Estate, Field Service).
• Experience in Agile ALM/collaboration tools (Jira, Confluence, GitHub).
• Knowledge of ITIL v4 frameworks or a related certification.