Head of Marketing Operations

Who We AreVerkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the RoleOur marketing team prides itself on having an experimental mindset to unlock new ways to drive revenue and scaling them quickly with a data driven mindset. Behind all this lies the need to architect automations, integrations and scale processes. As the leader of the marketing operations team, you will hire and manage a team of high-performing builders who can take ambiguous problems and build solutions that stand the test of time. This role will report into our Senior Director of Growth Engineering.We are committed to a thriving in-office culture. This role requires that you be on-site at our HQ in San Mateo, CA 5 days a week.What You'll DoHire and manage a higher performance marketing operations team that can scale to multiple teams long-term (including campaign ops, architecture, data cleanliness and so on). You’ll be the point person for all demand generation campaign operations and new implementations. You’ll oversee the strategy and acquisition of our marketing tools, workflows, and automations required to scale our new lead acquisition methods. You’ll obsess over the operations of our lead ingestion to maximize the efficiency of every lead.You’ll build advanced automations via platforms such as Workato/AWS/Retool/etc that will work with existing sales/marketing platforms like Marketo/Salesforce to achieve a higher level of operational efficiency.You'll become obsessed with ensuring everything within your sphere of influence is completely automated and designed for scale.Research, negotiate and purchase net-new software tools that can help drive impact with a skeptical yet experimental mindset. Build a waterfall process to maximize the purchase of these net new leads from databases while minimizing cost and enrich leads with missing data needed for proper routing in our 20M+ contact database.This role is highly cross-functional: you’ll work with executives, operations, engineering, analytics, brand, sales, and more to improve marketing campaigns, prioritize projects, and ensure alignment.What You Bring7-15 years of operations / engineering / marketing operations / product management or relevant experience. Strong ability to take ambiguous problems and architect hacky and scalable solutions by integrating pre-built tools like Workato or engineering with low-code software. Strong ability to operationalize processes at scale. Strong ability to negotiate and manage multiple vendors simultaneously.Impeccable analytical and conceptual problem-solving skills. Experience working with a high degree of autonomy in a fast-moving startup or a hyper growth environment. Experience with SQL, ETL/data pipelines, excel, and BI Tools (Looker or equivalent in order to properly query data sets for data cleanliness or email campaigns) highly preferred. Big plus if you have an entrepreneurial hacker’s mentality and are energized by finding novel ways to drive revenue. 0 Inbox mentality.Employee BenefitsVerkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plansNationwide medical, vision and dental coverageHealth Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving optionsExpanded mental health supportPaid parental leave policy & fertility benefitsTime off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick timeProfessional development stipendWellness/fitness benefitsHealthy lunches provided dailyCommuter benefitsAdditional InformationYou must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.Annual Pay RangeAt Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).Estimated Annual Pay Range$205,000—$305,000 USDVerkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.Your application will be handled in accordance with our Candidate Privacy Policy.