Registrar

## RegistrarApply: Mercy Medical Center: Mercy Emergency Department – Marion: Hiawatha Medical Park: Full time: Posted Today: JR105194**Work Shift**Day**Scheduled Weekly Hours**36**Summary**This position supports Mercy's philosophy of patient centered care by demonstrating the \"Mercy Touch\" with all patients, families, visitors, physicians, office staff, co-workers and others she/he come in contact with through the practice of the Service Excellence Performance Standards. She/he is responsible for initiating an accurate and complete registration and making required edits on these registrations. For patient with missing registration information, the registrars are responsible for initiating needed follow-up. All registrars must maintain an awareness of patient privacy and confidentiality.**Job Description****Job Duties*** Initiates the patient record by interviewing patients or a representative. The record is created by either entering the information as new, or verifying the information from the previous record.* Ensures the registration is complete, and, if not able to complete, initiates the necessary follow-up.* Contacts insurance companies, when required, to obtain admission certification.* Maintains an awareness of what could be an emergency and alerts the triage nurse or trauma center nurse of possible emergencies.* Maintains departmental functions when computer is not operating.* Maintains patient records by discharging, editing, transferring and completing other needed functions.* Covers for the night operator when he/she is out of the area, handling calls and emergencies as needed.* Performs the registration function in a disaster situation.* Performs preregistration of patients and works on this function when possible* Works with the volunteers and assists them when needed.* Participates in training new registrars; and is supportive of new staff, working for their successful orientation.* Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.**Knowledge, Skills and Abilities*** Preferred knowledge of EPIC software.* Preferred proficiency in Microsoft Office products.* Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.* Excellent interpersonal skills.* Excellent written and verbal communication skills.* Excellent public relations and human relations - exemplifies The Mercy Touch.* Excellent organizational and time management skills.* Critical thinking and attention to detail.* Exhibits good judgement.* Handles confidential information with discretion and diplomacy.* Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.* Handles emergency situations.* Works with volunteer staff.* Flexibility and dependability, works well with a wide variety of individuals and leadership styles.* Ability to work with minimal to no supervision.**Professional Experience*** Preferred: Medical terminology, other healthcare experience, cash handling**Education*** High School diploma or equivalent preferred.**Licensure, Certification, Registration*** None **Physical Requirements**Sedentary: Exert up to 10 lbs. of force occasionally and/or a minute amount frequently Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently**Pay Rate Type**Hourly #J-18808-Ljbffr