Concierge: Boston, MA - Part Time, Weekends

Job Description

Job Description

Forest Properties Management, Inc. seeks a Part-Time Concierge for our Parkside property located in Boston, MA.   The Concierge is responsible for greeting residents and guests of the building, providing basic security services, and ensuring that property standards are maintained. A qualified candidate will have customer service experience, attention to detail, and excellent interpersonal skills.  This position is for Saturdays and Sundays 3pm-10pm . Must be flexible & willing to cover weekend hours as needed.

Essential Duties and Requirements:

• Greet and acknowledge all residents and announce/ check identity of all guests.
• Answer phone calls from residents confirming deliveries or requesting the maintenance emergency phone number.
• Provide resident services such as package acceptance and retrieval, service recommendations and directions, taking requests for repairs and additional requests upon demand.
• Record any incidents that occur and respond to requests quickly and effectively.
• Adhere to all operating policies and procedures of the property.
• Ensure all property rules and regulations are enforced by residents, guests, and vendors.
• Other duties as assigned.

Other Info:

• No security checks – sit or stand at Concierge desk.
• We provide navy pants, white button-up shirts, and dry-cleaning.
• Building access via “Butterfly” (an app uploaded to phone). Keys are provided for the package room. 
• Sometimes large packages are received requiring the ability to lift or move 20 lbs or more. 

Qualifications and Skills:

• Previous customer service or hospitality experience
• Excellent communication and interpersonal skills
• Strong problem-solving skills 
• Ability to multi-task
• Proactive and enthusiastic
• Eligibility to work in the USA without Sponsorship

Pay and Benefits:

Pay rate is based upon qualifications and experience. We offer a great working environment. 

Application Process:

Incumbent must be able to provide eligibility to work in the USA upon hire. For consideration, be sure to attach your resume to the online application. 

About Us:

Visit Forest Properties Management, Inc. online to learn more about the company and our properties.

Equal Opportunity Employer