Concierge

Highbridge Concierge is seeking professional, customer-focused individuals to serve luxury condominium properties throughout the Greater Boston area. The Concierge is the first point of contact for residents, guests, vendors, and property management, and manages front desk operations while keeping the building welcoming and secure. RESPONSIBILITIES - Greet residents, guests, and vendors in a friendly, professional manner - Provide excellent customer service and assist with resident requests - Monitor building access and follow established security procedures - Answer phones and direct inquiries appropriately - Manage package deliveries, resident notifications, and package logs - Maintain visitor, package, and incident records - Communicate with property management, residents, and vendors - Monitor common areas and report maintenance or security concerns - Respond to emergencies according to site procedures - Maintain a professional appearance and front desk presence QUALIFICATIONS - Previous concierge, hospitality, hotel, customer service, or front desk experience preferred - Strong communication and interpersonal skills - Professional demeanor and appearance - Ability to multitask and stay organized - Basic computer and email proficiency - Reliable, punctual, and dependable - Able to work independently and as part of a team - Friendly, positive attitude SCHEDULE Full-time and part-time openings. Day, evening, and weekend shifts available. Holiday availability may be required. PAY AND BENEFITS $20.00 - $23.00 per hour depending on experience. Flexible scheduling, employee referral program, paid training, and opportunities for growth and advancement. HOW TO APPLY Submit your resume through the Highbridge Concierge careers page.