Shift Manager

Green Lantern Pizza is seeking a Shift Manager candidate who is motivated, team-oriented, friendly, dependable, and has the drive to provide excellent service in a high‑paced Pizza restaurant! Summary of Position: Understand completely all policies, procedures, standards, specifications, guidelines, and training programs. Assist in opening and closing the store as well as team member training to ensure that all team members can execute food quality consistency that meets company labor cost, cleanliness, and efficiency standards. Ensure that all food and products are consistently prepared and served according to the Green Lantern’s recipes, portioning, cooking, and serving standards. Achieve company objectives in service, quality, the appearance of facility and sanitation, and cleanliness through training of team members and creating a positive, productive working environment. Make on‑the‑spot organizational decisions to ensure the highest possible quality, performance, and service standards. Assist in handling guest issues and complaints to ensure guest satisfaction while gathering customer feedback information to share with team members and upper management. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the company’s Daily Operations Procedures. Ensure all team members are compliant with attendance, uniforms, station clean‑ups, and closing procedures and will be available if team members do not show up for work. Be knowledgeable of Green Lantern policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the Green Lantern, team members, and guests. Provide advice and suggestions to Management or Ownership. Execute any duty or task assigned by Management or Ownership. Qualifications: Be able to communicate clearly and directly. Have knowledge of service and food and beverage, generally involving at least three years of restaurant operations and/or shift management positions. Possess excellent basic math skills and have the ability to operate a cash register or POS system. Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 50 pounds. Must have the stamina to work 40–50 hours per week and up to 60 hours per week when needed. #J-18808-Ljbffr