Retail Assistant Store Manager

Assistant Store ManagerPosition at Cash America Pawn$13.00 - $17.50 per hour + Unlimited Commission + Store Performance BonusWe're looking for an experienced Assistant Store Manager to help lead our team! If you enjoy coaching employees, driving store performance, building customer relationships, and developing your leadership skills, this could be the opportunity for you.As an Assistant Store Manager, you'll partner with the Store Manager to support daily operations, develop team members, deliver exceptional customer service, and help drive profitability. You'll gain hands-on leadership experience while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.Why You'll Love Working HereCompetitive hourly pay + commission up to 8%Additional bonus opportunities based on store performanceGreat hours — most stores open 9AM–6PM; many closed SundaysEarned Wage Access available after day 2Employee discounts starting day oneVacation & Sick/Personal time based on tenure and applicable state/local requirements401(k) auto-enrollment after 6 months (age requirements apply)Tuition Reimbursement opportunities for eligible employeesWhat You'll DoSupport daily store operations and serve as Manager on Duty when neededDeliver exceptional customer service and resolve customer concernsCoach, train, and develop team members to meet company standardsAssist with recruiting, hiring, and retaining top talentHelp drive store sales, profitability, and performance goalsMaintain inventory accuracy and support asset protection initiativesOpen and close the store, including cash handling and operational proceduresMonitor loan and buying transactions to ensure compliance and accuracyMaintain attractive merchandising and store presentation standardsAnalyze performance metrics and support the achievement of business objectivesBuild product knowledge across a wide variety of merchandise categoriesWhat We're Looking For18+ years old with a high school diploma, GED, or equivalent experiencePrevious leadership, key-holder, supervisory, or management experience preferredStrong leadership, coaching, team development, and customer service skillsAbility to stand, walk, lift up to 50 lbs, and perform physical tasksFlexible retail schedule, including weekends and holidaysComfortable working with a variety of merchandise (firearms in FFL locations; certification provided)Strong customer service skills and a team-oriented mindsetBasic math and computer skills; experience using retail checkout systems is a plusWillingness to assist customers or retrieve merchandise from exterior areasBilingual applicants encouraged to applyCommission InformationAssociates can earn 2–8% commission based on individual performance. Full details are provided during the interview process.Additional InformationThe above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.