Customer Service Representative
$22 - $23 per hourPrideStaff
Position: Customer Service Representative
Location: Hauppauge, NY Company/Industry: Well-established commercial distributor Schedule: Mon-Fri On-Site Only 8am - 430pm Salary: $22 - 23 per hour depending on experience, flexibility for the right candidate, plus benefits Type: Temp to HireKey Responsibilities
- Order Processing & Data Entry: Accurately enter and process high volumes of incoming customer orders into the internal system in a timely manner.
- Customer Communication: Serve as a main point of contact for clients, managing inquiries professionally via phone and email.
- Account Setup & Maintenance: Create and update new customer accounts, ensuring all profile details, billing specs, and records are precise.
- Returns & Payments: Process customer returns (RMAs) and securely process credit card transactions.
- Logistics Support: File and track freight claims with carriers to resolve shipping discrepancies or damages.
- General Clerical Tasks: Support administrative workflows, file documentation, and maintain organized customer records.
- Experience: 2+ years of customer service, order entry, or administrative office experience in a business-to-business (B2B) or corporate environment.
- Technical Skills: Strong data entry skills with high speed and accuracy; proficient in Microsoft Office (Outlook, Word, Excel)
- Communication: Excellent verbal and written communication skills with strong telephone etiquette.
Vacancy posted 4 days ago
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