Business Process Analyst Sr./Scrum Master

Type of Requisition: Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Agile Methodology, Business Analysis, Project Management

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Business Process Analyst Senior

Job Responsibilities

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Business Process Analyst Senior with Scrum Master experience joining our team to support our customer activities in Washington, DC. This position can be worked Remote.

At GDIT, people are our differentiator. The prospective candidate should have experience in Agile methodologies, requirements gathering, and user story development, as well as proficiency with tools like Jira and Confluence. Day-to-day responsibilities include analyzing and improving business processes, gathering and translating stakeholder requirements, documenting workflows, identifying operational efficiencies, and supporting data-driven decision-making. This role requires strong knowledge and application of Agile and Scrum practices to facilitate ceremonies, support backlog refinement, remove impediments, track sprint progress, and help cross-functional teams deliver high-quality solutions on time. The ideal candidate is a collaborative problem-solver who can bridge business needs and technical execution, communicate clearly with diverse stakeholders, and drive continuous improvement in a fast-paced customer environment.

Job Responsibilities

• Facilitate Agile ceremonies such as Scrum, backlog refinement, sprint planning, and retrospectives.
• Manage Jira tasks for multiple Scrum and Kanban teams.
• Act as a liaison between teams to ensure continuous communication, track sprint progress, and remove impediments.
• Analyze existing business processes and end-to-end optimizing to drive operational excellence and efficiency through automation of strategic alignment.
• Collaborate with cross-functional stakeholders to elicit, document, and validate business and functional requirements and translate them into user stories.
• Develop user stories, acceptance criteria, and process flows to support customer.
• Partner with business leaders, SMEs, technical teams, data analysts and operational staff to ensure end-to-end requirements are understood and implemented correctly.
• Maintain structured documentation and linked artifacts in Confluence and track progress in Jira to ensure alignment between requirements, development, operations, and reporting.
• Leverage AI tools such (Claude, CoPilot, etc.) to manage multiple projects and priorities, and initiate follow up to ensure timely achievement of commitments.
• Support members of team in other related duties.

Education

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience in business process analysis or similar role.

Required Qualifications

• Strong knowledge of Agile methodology and frameworks. Agile certification preferred, e.g., Certified Scrum Master (CSM), SAFe Agilist, or equivalent.
• Proven experience writing requirements, user stories, and acceptance criteria.
• Proficiency with Jira and Confluence for requirements and project tracking while leveraging AI.
• Excellent communication, facilitation, and problem-solving skills.
• Experience writing requirements and creating user stories.

Preferred Qualifications:

• Familiarity with refugee and immigrant population or other social programs.
• Understanding of ITIL or other process improvement frameworks.
• Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.

WHAT GDIT CAN OFFER YOU:

• Full-flex work week
• 401K with company match
• Internal mobility team dedicated to helping you own your career
• Collaborative teams of highly motivated critical thinkers and innovators

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans