Security Officer Alarm Analyst

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Emergency Communications in Cumberland, RI , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatcher at a healthcare location, you will coordinate security-related communications, monitor alarms and incoming calls, and dispatch officers to support timely responses. You will use technology to document activity, maintain clear communication with staff and visitors, and help create a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type: Full Time

Pay Rate: $20.55 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, patients, and delivery personnel by carrying out site-specific procedures, healthcare location policies, and appropriate emergency response activities.
• Monitor incoming calls, alarms, and communications; dispatch security-related personnel and coordinate responses to incidents, service requests, and critical situations in a calm, problem-solving manner.
• Maintain clear and accurate dispatch logs, incident records, and communication reports in accordance with site-specific policies.
• Monitor access control, surveillance, and other security-related systems; report unusual activity, equipment concerns, and incidents to the appropriate personnel.
• Support security-related operations by communicating with site leadership, emergency responders, and Allied Universal supervision as needed.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: