Senior Customs Brokerage Specialist
$25.67 - $38.51 per hourFedEx Logistics
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo. May proactively lead and guide team members ensuring successful achievement of operational objectives.
Provide impeccable customer service
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs
Anticipate, identify, and resolve problems which could delay the timely release or movement of freight
Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements
Resolve banking and letter of credit problems
Advise customers on payment terms.
Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
Resolve billing issues, coordinate post entry activity on customer's behalf.
Complete accurate data input or corrections into computer files.
Perform route cause analysis as directed by the Account Administrator.
Coordinate post-entry activities on the customer's behalf
Manage the entry verification process.
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services
Interact with customers, internal staff/departments and management of all levels.
Support Account Administrators with account management activities (exception logs, special spreadsheets).
Perform entry reconciliation as needed
Develop and maintain a strong relationship with customer's front-line personnel
Ability to perform the duties and responsibilities of the Administration and Customs Trade process to support a small office structure.
Access clients systems (external systems) as necessary.
Produce operational trend reports
Sort and assign department workload if required.
Facilitate entry processing, as well as pre arrival and post arrival exception resolution.
Performs other duties as assigned. Paid Training Provided.
HS Diploma or GED required. 24 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Able to work on a team. Proficient in HTS classification & familiar with the harmonized tariff system. Strong knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.
Preferred Qualifications: Work Schedule: Wednesday - Sunday: 8:00 am - 5:00 pm EST **This role is REMOTE **Candidates that live within a 50-mile radius of 3700 N Commerce Drive, East Point, GA 30344 **Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. **
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $25.67 - $38.51
Additional Details:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
- Know Your Rights
- Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
- Senior Specialist Financial Lines Claims Location: USA - Multi Office Locations (Chicago, Atlanta... ...compliance Drive the highest level of customer care, responsiveness, and satisfaction... ...including agency, retail or wholesale brokerages, third‑party administrator, risk...SeniorContract workWork experience placementWork at officeWork from home
- Senior Underwriting Specialist, Corporate Accounts Excess Casualty page is loaded## Senior Underwriting... ...individuals. We are reimagining how we help customers to manage risk, transforming our... ...Insurance Company, Agency or Brokerage experience.* Proven ability to build...SeniorContract workWork at officeFlexible hours
$22.5 - $30.5 per hour
...Customs Specialist, Entry Writer Location: USA - Atlanta, 3705 Wilson Rd Division: Group Time Type: Full Time Responsibilities Prepare and... ...of 2-3 years of experience in customs operations or customs brokerage. Strong knowledge of customs regulations, processes, and documentation...SuggestedHourly payFull timeTemporary workWork experience placementWork at officeLocal areaFlexible hours$22.5 - $30.5 per hour
...requirements of applying. Job area: Customs FRAUD ALERT: Please note that DSV... ...:Group Job Posting Title: Customs Specialist, Entry Writer - 115774 Time Type:... ...experience in customs operations or customs brokerage. Strong knowledge of customs...SuggestedHourly payFull timeTemporary workWork experience placementWork at officeLocal areaFlexible hours$57k - $81.6k
...Account Management contributes to Cardinal Health: Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations...SeniorTemporary workWork experience placementLocal areaImmediate startFlexible hours- Bristol-Myers Squibb in Atlanta is seeking a Senior Therapeutic Area Specialist in Cardiovascular Specialty to drive product demand and engage healthcare... ...requires strong experience in account management and a customer-centric approach to improve healthcare experiences....Senior
$134.39k - $162.84k
...Position Summary The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients...SeniorFull timeTemporary workPrivate practiceWork at office$68.4k
...sales goals through the development of customer-focused, strategically-positioned sales... ...matter direction and guidance of lower level specialists. Identifies opportunities to maximize... ...internally (sales, subject matter experts, senior leadership, and externally (consultants,...SeniorFor contractorsWork at officeLocal areaRemote work3 days per week- National Insurance Wholesale Brokerage is actively hiring experienced Producers . Depending on experience this role can be worked fully remote or hybrid within commuting distance to local office. Custom salary and bonus structure to maximize compensation Independent...SeniorWork at officeLocal areaRemote work
$134.39k - $162.84k
...Position Summary The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma... ...should be directed to Chat with Ripley. R1602608 : Senior Therapeutic Area Specialist, Cardiovascular Specialty - Atlanta S, GA #J-18808-Ljbffr...SeniorHourly payFull timeTemporary workPart timeFor contractorsSummer workPrivate practiceLive inWork at officeLocal areaRemote workFlexible hoursShift work- ...Ways is seeking an experienced Identity and Access Management Specialist with 8+ years of experience to deploy and configure solutions... ...ideal candidate should have a strong background in IAM, enabling customer-facing scenarios, and excellent communication skills. This...Senior
$95k - $152k
...We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we... ...purpose at Cargill. Job Purpose and Impact ~ The Senior Application Developer- SuccessFactors Employee Central job builds...SeniorWork experience placement- Senior Production Specialist, Excess & Surplus Lines page is loaded## Senior Production Specialist, Excess & Surplus Lineslocations: AZ-Scottsdaletime... ...id: JR2506069At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Production Specialist...SeniorWork at officeFlexible hours
- ...O'Reilly Automotive Stores, Inc. is seeking a Delivery Specialist in Riverdale, Georgia. The role involves operating store vehicles to deliver automotive parts to customers and handling customer returns. Ideal candidates will have strong communication skills and a valid...
- ...skills and the ability to relate effectively to people of diverse backgrounds and education levels. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills...SeniorTemporary workLocal areaRelocation packageFlexible hoursAfternoon shift
- ...Customs Specialist (NE) DP World in the Atlanta, GA area is looking for a detail-oriented, analytical, and compliance-driven Customs Specialist who's ready to support our customs processes and ensure the seamless movement of goods across borders every single day. In...Local areaFlexible hoursShift workWeekend workAfternoon shift
- ...O'Reilly Automotive Stores, Inc. is seeking a Delivery Specialist in Atlanta, Georgia. The role involves operating company vehicles to efficiently deliver parts to professional customers while ensuring safe practices and customer satisfaction. Responsibilities include...
- ...O'Reilly Automotive Stores, Inc. is seeking a Delivery Specialist in Forest Park, Georgia. The role involves operating company vehicles to deliver parts and products to professional customers and requires strong interpersonal skills. The ideal candidate will have a valid...
- Fidelity & Crime, Senior Underwriting Specialist (Hybrid/Remote) Atlanta, GA, USA Position Overview Responsible for identifying, soliciting, underwriting... ...to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of...SeniorRemote jobTemporary workLocal areaWork from home
$135k - $140k
..., compassionate world. Join Medtronic as an Affera Mapping Specialist and be at the forefront of transforming lives through advanced... ...sales goals within all CAS products. Develop and cultivate customer relationships resulting in incremental business. Work in partnership...SeniorWork experience placementWork at officeLocal areaWorldwideFlexible hoursNight shift- ...prosperity. We are seeking a full-time LEED Specialist to provide technical expertise and... ...easily understood Strong interpersonal and customer service skills Strong sense of personal... ...performance criteria About the LEED Senior Specialist Role Essential Functions Educate...SeniorFull timeFlexible hours
- ...area of work, such as participating in field surveys. The Senior CAD Specialist will have a high level of independence in carrying out the... ...projects such as roadway, airport and site development. Prepare customized maps, plans, graphics and detailed drawings of vertical/...SeniorFull timeWork experience placementWork at officeLocal area
- ...of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident... ...it to life as an Ameris Bank teammate. Job Summary The Senior Wire Payments Specialist provides advanced expertise in wire transfer operations,...SeniorWork experience placementWork at officeFlexible hours
$95k - $110k
...Job Overview We're looking for a Sr. Specialist of Procurement who can drive strong individual... ...control initiatives Implement the Brokerage Strategy to achieve cost savings and... ...influence on our environment, our customers, our industry, and our world. We are...SeniorContract workRemote workFlexible hours$76.1k - $136.9k
...stakeholders to design and deliver tailored EBC programs for key customers and prospects. You will manage the end-to-end experience—from... ...specific content Delivering a white-glove, high-touch experience for senior-level attendees Ensuring brand consistency and excellence...SeniorWork experience placement$18.7 - $26.8 per hour
...A leading healthcare services company in Atlanta is looking for a Senior Representative in Customer Service Operations. This role focuses on providing exceptional customer service, managing accounts, and supporting sales representatives. Candidates should have 3-6 years...SeniorHourly pay- The opportunity As a Customs Specialist, you won’t just be starting a job; you’ll be starting a career at the heart of international trade. You’ll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how...Flexible hours
- AIT Worldwide Logistics in Fairburn, Georgia is seeking a Customs Entry Specialist to manage import operations and ensure compliance with federal regulations. The ideal candidate will have 2 to 5 years of entry writing experience, strong organizational skills, and a focus...Worldwide
- ...leadership and coaching to team members, utilizing knowledge of banking products and services to build professional relationships with customers and prospects, and engaging in meaningful conversations regarding their financial needs and goals. Promote a positive, helpful,...SeniorWork at officeLocal areaDay shift
- Cardinal Health is hiring a Senior Coordinator for Prior Authorization to work fully remote in Atlanta, GA. This role involves obtaining and tracking payer approvals for durable medical equipment orders and conducting phone follow-ups to ensure timely processing. The ideal...SeniorRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customs Brokerage Specialist. Be the first to apply!


