Community Volunteer Engagement Senior Specialist

Job Description Joining The American Red Cross is like nothing else – it is as much something you feel as something you do. You become a vital part of the world's largest humanitarian network and grow your career within a movement that matters. Success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. Job Overview Grow the community volunteer capacity, engage external partners and the community to meet local needs for community‑based programming including preparedness programs, restoring family links, veteran services and other regionally approved services. Liaise with community programming leads (Executive Directors and Community Volunteer Leaders) to understand and meet workforce needs Community Services Volunteer management Create visibility and engagement of internal volunteers, youth groups, and partners in chapter opportunities Key Responsibilities Designing and sharing new and non‑traditional volunteer opportunity types to mobilize the community. Manage the Volunteer Services workforce systems and processes to ensure recurrent and one‑time community services are staffed fully Serve as a subject‑matter expert in the design of volunteer opportunities to best meet the needs of the community, organization and volunteer Continuous Improvement Support the organizational learning and adoption of new and non‑traditional volunteer opportunities with line of business. Data and reporting on Community Services volunteer impact Program and process improvement Volunteer and Employee Matrixed Management Directly lead teams of volunteers locally and regionally Support peers across the region who may lead local community volunteer teams The position is not eligible for relocation assistance. Travel May involve travel. A current valid driver’s license and good driving record is required. Physical Requirements May require ordinary ambulatory skills sufficient to visit other locations; ability to stand, walk, and manipulate light to medium weights up to 20 pounds; good hand‑eye coordination and visual acuity; overall mobility is essential. May involve sitting for long periods, driving a vehicle, and working under challenging conditions, including evenings and weekends. Work Conditions Work is performed indoors with some potential exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Staff may be asked to be on 24‑hour call during major disaster periods. Minimum Qualifications Education: Bachelor’s degree or equivalent combination of related education and experience. Experience: 5-7 years related experience; volunteer management experience preferred. Management Experience: 1 year supervisory experience preferred. Skills & Abilities Excellent oral and written communication skills. Strong training and presentation skills. Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Preferred Qualifications Great organizational skills Established community contacts Great communication skills Experience engaging volunteers Flexibility Open to all populations in that area Tech savvy Benefits Medical, Dental, Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401(k) with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. Apply now! Joining our team will give you the opportunity to make your career a force for good. #J-18808-Ljbffr American Red Cross