Field Service Technician

Job Description

Field Service Technician

Location: Willowbrook, IL
Job Type: Full-Time, Direct Hire
Schedule: 40+ hours/week; occasional evenings/weekends based on project needs
Travel: Approximately 25-35% domestic travel
Compensation: $58,000-$75,000 annually
Benefits: Health, dental and vision insurance options, paid time off, paid holidays, and additional incentives based on position level and job specifics

Position Overview

We are seeking a Field Service Technician with a strong electrical/electronics background to support the testing, assembly, deployment, installation, and maintenance of advanced security technology solutions.

When traveling, you will work directly at customer and project sites providing installation, troubleshooting, repair, and technical support. When working from the Willowbrook facility, you will help test and validate finished products and systems prior to shipment to customers, ensuring they meet quality and performance requirements.

This is a great opportunity for a hands-on technician who enjoys working with electrical and electronic components, troubleshooting complex systems, and interacting with customers. A mechanical background is helpful, but the primary focus is electrical/electronic systems rather than machinery or mechanical equipment.

Key Responsibilities

• Test and validate completed electrical/electronic systems prior to shipment
• Install, troubleshoot, repair, and maintain security technology solutions in the field
• Diagnose electrical/electronic issues and replace or repair components as needed
• Assemble and configure systems using technical documentation and design drawings
• Provide onsite technical and customer support during field visits
• Maintain accurate testing, service, repair, and maintenance records
• Collaborate with internal technical teams to ensure successful project completion
• Travel approximately 25-35% to customer and project sites

Qualifications

Required:

• Hands-on experience with electrical and/or electronic systems and components
• Experience troubleshooting electrical/electronic issues
• Ability to read and understand technical documentation, schematics, or design drawings
• Comfortable using hand tools and electrical test equipment
• Strong attention to detail and commitment to quality and safety
• Customer-focused, self-motivated, and willing to learn

Preferred:

• Field service or installation experience
• Experience with low-voltage electrical systems, security systems, CCTV, or similar technologies
• Experience testing finished electrical/electronic products
• Industrial or manufacturing environment experience
• Mechanical aptitude is a plus

Why Join?

This role offers a mix of hands-on electrical/electronics testing, field service, troubleshooting, and customer interaction. You'll work with innovative security technology, gain exposure to complex systems, and have opportunities to expand your technical skills in a collaborative environment.

Equal Opportunity Employer: We are committed to providing equal employment opportunities to all qualified applicants and do not discriminate based on any legally protected characteristic under applicable federal, state, or local law.

Meet Your Recruiter

Zachery Noble
Technical Recruiter

Zach Noble is a Technical Recruiter at Sterling Engineering, supporting the Commercial Division. He brings four years of corporate recruiting experience in human resources and continues to build his career with Sterling after recently joining the team.

Zach enjoys the relationship-driven side of recruiting, including getting to know candidates, understanding their goals, and helping them identify opportunities that align with their career path. His approach is centered on communication, trust, and helping people feel supported throughout the hiring process.

For Zach, recruiting is about more than matching experience to a job description. It is about helping people take meaningful steps forward in their careers while supporting teams with the talent they need to grow and succeed.

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About Willowbrook, IL

Explore exciting job opportunities in and around Willowbrook, Illinois today! Located in DuPage County, this vibrant area offers a unique blend of suburban charm and urban amenities. With easy access to Chicago, Willowbrook boasts a thriving business community, top-rated schools, beautiful parks like Waterfall Glen Forest Preserve, and nearby shopping at the Oakbrook Center. Indulge in the local food scene with a mix of restaurants offering everything from deep-dish pizza to gourmet burgers. Enjoy cultural experiences at the Drury Lane Theatre or visit the Mayslake Peabody Estate for a taste of local history. Join us in Willowbrook and discover a place where career growth meets a high quality of life. Let's find your dream job together!