SME Network Engineer

SME Network Engineer

Location: Hanscom Air Force Base, Massachusetts

Clearance: Secret

Program: BLITS 3.0

Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.

The Washington Post has recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2024. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice. The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Centuria is honored to have been awarded this distinction.

Program Description: This role will be to directly support the mission of the 66th Air Base Group (66 ABG) to secure information and information systems; to support mission success through effective and efficient service delivery; and to sustain required infrastructure and capabilities. As one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Successful solutions for this requirement are expected to have strengths in four areas: integration, flexibility, AFIN knowledge, and technical expertise.

Job Responsibilities:

• Designing, managing, implementing, and troubleshooting network solutions as per AF enterprise standards in support of 66 ABG/SC and their customers under Core Services.
• Delivering quality results in a fast paced, high expectation environment, working multiple tasks streams concurrently.
• Assisting in life cycle planning of network environments for internal customers, developing and reviewing procedures for network infrastructure platform in relation to capacity planning, performance, reliability, and security.
• Managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services.
• Designing, installing, configuring, and troubleshooting network infrastructure with short timelines using latest networking technologies and providing excellent customer support for all network related services.
• Working on daily tasks and on-going upgrade projects to include remedy tickets, operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture.
• Providing engineering support for classified, unclassified networks and other enclave networks.
• Using skills and experience as well as tools and technology to design, install, configure, and troubleshoot network infrastructure and provide customer support for network services to include Voice.
• Bringing extensive hands-on experience in designing enterprise network solutions that will increase performance and flexibility to existing infrastructure in accordance with AF Network infrastructure policies and standards.
• Assisting in securing network systems to meet applicable DoD, AF and DISA compliance.
• Participating in system maintenance/optimization/performance activities of the enterprise infrastructure.
• Interface with vendors for warranty claims, hardware/software upgrades and other technology updates.
• Diagnosing data troubles, opening & routing trouble tickets and handling customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensuring proper and timely resolutions.
• Researching technical issues and developing solutions using strong attention to detail.
• Supporting emergency operations on an as needed basis 24/7 & responding to all operational needs according to contract parameters.

Job Requirements:

• B.S. Degree in IT, Mathematics or Computer Science or equivalent plus 8+ years' experience as a Network Engineer with very strong background in network design, implementation, and troubleshooting. An additional 4 years' experience may substitute for the degree.
• DoD 8570 Certification CompTIA Security + (obtained and active within last three years, or updated with current CEU's within the last three years) required.
• CCNA/CCNP certification is preferred.
• Day to day administration and management of a highly available network infrastructure supporting over 5500+ users.
• Hands-on experience in design/configuration/installation/troubleshooting of Cisco/Juniper product line of routers/switches, a must.
• Hands-on experience with OSPF, VRF, VRRP, QOS, VLAN, STP, Dot1x, IP access control lists, IPsec, Virtual Chassis/Stacking, a must.
• Strong working knowledge and excellent troubleshooting skills of Layer 3 & Layer 2 protocols in a VoIP environment, a must.
• Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, Wireshark etc. needed.
• Strong network debugging and network troubleshooting skills required.
• Experience with upgrading software on network infrastructure hardware, AAA servers for device/user authentication, SNMPv3, Syslog and Network Monitor tools is needed.
• Final ticket escalation points for all related network operations incidents.
• Knowledge Windows/Linux operating systems an added plus.
• Knowledge of Taclanes, Voice platforms is an added plus.
• Knowledge of W2K12/W2K16/IIS is an added plus.
• Good understanding of cabling (Fiber/CAT5E/CAT6 etc.)
• Coordinate and closely work with other IT operation teams.
• Be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies.
• Work with vendors, evaluate vendor hardware, software, and communications products, and make recommendations according to customer needs.
• Work dynamically and effectively with people on projects (formal and informal) and conduct technical interchanges as required; responsibilities include collaborative reporting, planning and interactions with leads as well as with company and subcontracted team members and management structures, as well as highly focused subject matter experts.
• Create and maintain operational procedures, update, and maintain network topology maps using Visio, classified and unclassified.
• Must be self-motivated and have the ability to work effectively in a team environment.
• Must have excellent analytical, organizational and project management skills.
• Strong customer service skills.
• Critical thinking skills for problem identification and resolution.
• Strong written and verbal communication skills.
• Flexibility with hours is required.
• Ability to lift about 50+lbs is required.