Team Member

Job Description

Job Description

Slick City is a high-energy, family-friendly action park where every shift is an adventure. We're looking for enthusiastic, reliable team members to help keep the park running smoothly, welcome guests with energy, and create safe, unforgettable experiences. If you're outgoing, love working with people, and thrive in a fast-paced, fun environment, we want you on our team.

Our Ideal Candidate

You're friendly, dependable, and bring positive energy to every shift. You jump in where you're needed, stay calm under pressure, and love making people's day. You're a team player who takes pride in the work and looks out for guests and teammates alike.

Areas You Could Work In

Team members may be cross-trained and scheduled across multiple areas of the park based on business needs, your strengths, and your interests. Each shift brings a different opportunity to make memories for our guests.

• Guest Check-In — Welcome guests, complete waivers, sell passes and memberships, process payments, and issue wristbands and City Socks. Set the tone the moment guests walk through the door.
• Action Monitor — Actively monitor slides, courts, and attractions. Enforce safety rules with a friendly attitude, demonstrate proper technique, and respond quickly to any unsafe behavior or incidents.
• Café — Greet café guests, take orders on the point-of-sale (POS) system, prepare and serve food and drinks to standard, manage food safety and sanitation, and keep the café area clean and stocked.
• Event Host — Lead birthday parties and group events from check-in to cleanup. Coordinate food service, guide guests through attractions, keep events on schedule, and make every celebration feel special.

What You'll Do

• Welcome every guest with a friendly, energetic attitude
• Operate the POS system; handle cash and credit transactions accurately
• Explain park rules, safety guidelines, and attraction instructions clearly
• Demonstrate how to slide properly and assist guests through attractions
• Actively monitor attractions and respond quickly to any unsafe behavior or incidents
• Promote memberships, add-ons, and special offers to enhance the guest experience
• Prepare and serve food and beverages according to food safety and sanitation standards (in café)
• Support birthday parties and events — setup, food service, attraction guidance, and cleanup (as event host)
• Restock supplies, clean assigned areas, and keep guest spaces organized throughout the shift
• Communicate with teammates and leads to keep operations running smoothly during busy times
• Participate in ongoing safety training and follow all company and regulatory standards

What We're Looking For

• Strong communication and interpersonal skills; friendly and professional with all guests
• Reliable, responsible, and able to stay alert in a fast-paced environment
• Comfortable handling basic transactions and learning new systems (POS, waivers, etc.)
• Flexible availability including evenings, weekends, and holidays
• Reliable transportation to and from work
• Ability to enforce rules while staying approachable and positive

Core Competencies

• Guest Focus — Friendly, helpful, and respectful service to every guest, every shift
• Teamwork — Works well with others, supports teammates, and communicates effectively
• Accountability — Arrives on time, follows policies, and takes responsibility for tasks
• Adaptability — Stays calm and effective in a fast-paced, changing environment
• Safety Awareness — Follows rules and procedures to keep guests and team members safe
• Communication — Clearly explains rules, directions, and information to guests and teammates

Physical Requirements

• Ability to stand and remain active on your feet for extended periods (up to 6–8 hours per shift)
• Ability to walk, climb stairs, bend, stoop, reach, and stretch while supervising attractions and assisting guests
• Ability to lift and carry up to 25 lbs. (restocking supplies, moving equipment, assisting with party/event setups)
• Ability to respond quickly in emergency situations, including moving rapidly across attractions
• Comfortable working in a loud, fast-paced environment with flashing lights and high guest activity
• Ability to communicate clearly with guests and team members in a noisy environment

Perks

• FREE park admission
• Discounts on food and retail
• Flexible scheduling
• Team member parties and recognition programs
• Training and career advancement opportunities within Slick City

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training

Application Question(s):

• Are you comfortable being on your feet and active for your entire shift?
• Are you available to work weekends and holidays?
• Are you able to interact with guests - including young kids - in a friendly, upbeat way?
• Are you comfortable working in a loud, fast-paced, high-energy environment?
• Are you able to smile and stay positive even when things get busy?

Work Location: In person

Slick City is a high-energy, family-friendly action park where every shift is an adventure. We're looking for enthusiastic, reliable team members to help keep the park running smoothly, welcome guests with energy, and create safe, unforgettable experiences. If you're outgoing, love working with people, and thrive in a fast-paced, fun environment, we want you on our team.

Company Description

Slick City is a high-energy, family-friendly action park where every shift is an adventure. We're looking for enthusiastic, reliable team members to help keep the park running smoothly, welcome guests with energy, and create safe, unforgettable experiences. If you're outgoing, love working with people, and thrive in a fast-paced, fun environment, we want you on our team.