Customer Support Expert - Fully Remote | Upto $160/hr
$160 per hourMercor
New York, NY
- Remote job
Job Description
Job Description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Customer Support / Success Professionals
Type: Contract
Compensation: $80–$160/hour
Location: Remote
Role Responsibilities
- Review and assess domain-specific documents to ensure quality, accuracy, and relevance.
- Provide structured feedback to improve document standards and evaluation processes.
- Collaborate with teams to enhance service delivery and customer success strategies.
- Utilize strong analytical skills to contribute to high-impact evaluation projects.
- Work independently and asynchronously to meet project deadlines.
Qualifications
Must-Have
- Bachelor's degree (minimum)
- 2+ years of professional experience in a relevant domain
- Strong proficiency in Excel , PowerPoint , and Word
- Strong document analysis and review skills
- Attention to detail and ability to follow structured guidelines
Eligibility
- Based in the United States, Europe, UK or Canada
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: View email address on ziprecruiter.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted 21 days ago
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