Senior Software Engineer New United States, San Mateo, CA

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Senior Software Engineer – Telemetry, Observability & Platform Analytics

Overview

The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead Telemetry, Observability, and Platform Analytics initiatives that drive platform performance, stability, reliability, and operational excellence.

In this role, you will be responsible for defining and executing the telemetry strategy for PlayStation Portal (AOSP-based), including architecture design, data collection frameworks, analytics platforms, dashboard development, and automation. You will enable data-driven decision-making across the organization and help continuously improve platform quality and user experience.

You will work closely with Engineering, Quality Engineering (QE), Security, and Infrastructure teams to leverage data collected from millions of devices, identify opportunities for improvement, and deliver outstanding platform experiences for our users.

Key Responsibilities

Telemetry Architecture & Strategy

• Define and drive the overall telemetry strategy across the platform
• Establish KPIs for performance, stability, reliability, and security
• Design and standardize platform telemetry data models and collection mechanisms
• Design and implement Telemetry SDKs and data collection frameworks
• Define data quality, schema management, and versioning strategies

Observability & Analytics Platform

• Design and implement platform observability architectures
• Build and manage unified Metrics, Events, and Traces pipelines
• Develop real-time and batch analytics platforms
• Enable engineering teams with scalable analytics and insights infrastructure
• Drive data-informed quality improvements and operational excellence
• Design and develop Platform Health Dashboards
• Visualize key performance, stability, and reliability metrics
• Build reporting solutions for engineering leadership and executive stakeholders
• Automate anomaly detection, trend analysis, and reporting workflows

Automation & CI/CD Integration

• Automate telemetry validation and quality monitoring
• Integrate quality and performance metrics into CI/CD pipelines
• Automate benchmark execution and results collection
• Define, implement, and maintain quality gates

Cross-Functional Collaboration

• Partner with QE teams to define and evolve quality metrics
• Collaborate with Platform teams to implement telemetry collection mechanisms
• Work with Security teams to design security-related metrics and monitoring
• Partner with Infrastructure teams to optimize analytics and observability platforms

Required Qualifications

• Genuine passion for creating outstanding user experiences and relentlessly improving platform performance, reliability, and quality through data-driven analysis and optimization
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience
• 5+ years of Android native development experience with strong expertise in Java, Kotlin, and Android Studio
• Experience designing and implementing Telemetry and Observability systems
• Experience building Metrics, Monitoring, and Analytics platforms
• Experience using performance analysis and profiling tools (e.g., Android Studio Profiler, Perfetto, Systrace, atrace) for performance measurement, profiling, root cause analysis, and optimization at scale across system and application layers
• Experience designing, building, and maintaining CI/CD pipelines
• Experience leading technical initiatives in Agile development environments and collaborating effectively with cross-functional engineering teams
• Proficiency in one or more of the following programming languages: Python, Java, Kotlin, or C++
• Experience with dashboarding, visualization, and reporting tools
• Experience designing and developing large-scale distributed systems

Preferred Qualifications

• Experience with observability platforms such as Grafana, Kibana, Datadog, or similar tools
• Experience with large-scale analytics platforms such as BigQuery, Snowflake, Spark, or equivalent technologies
• Experience implementing and operating OpenTelemetry-based solutions
• Experience developing consumer electronics products or gaming devices
• Experience in Site Reliability Engineering (SRE) or Reliability Engineering
• Experience building machine learning-based anomaly detection systems
• Experience designing and developing responsive user interfaces and dynamic web applications

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$193,300 - $289,900 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

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Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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