People Operations Consultant

Job Description

Job Description

People Operations Consultant

Want to work with dynamic companies that are doing meaningful work?

Do you enjoy being both strategic and hands on?

Looking for a team that values fun, authenticity, and collaboration?

Our Mission : Reverb helps growing companies create healthy, inclusive cultures that scale. We donate a portion of our annual profits to ensure a better future for underserved populations.

Fast Facts

Company Industry: People Operations / HR Consulting Services

Title: People Operations Consultant

Reports to: COO, CEO, or Practice Director 

Location: On site at client office(s). Located in the Greater Seattle area. 

Employment: Full Time W2 Salary Employee

W2 Compensation: $120,000 - 130,000 + performance based bonus up to 15%

Travel Required: Throughout the Puget Sound Region (Seattle, Bellevue, Tacoma, Everett) and occasional event/conference attendance. 

Benefits: Medical, dental, vision, 401K with matching contributions, and flexible time off

Requirements : 8-12 years of experience in HR leadership roles. 

About Reverb

Reverb is a ten year old People Operations consulting firm based in the greater Seattle area. We are a certified B Corp and woman owned business (WBENC) that supports Seattle’s startup community, nonprofits, and small businesses.

Our team of consultants provides strategic and hands on people operations consulting to companies at every stage of growth. Every engagement is customized to meet clients where they are. We help with everything from establishing HR fundamentals (pay and performance philosophy, creating a feedback culture, inclusive hiring and onboarding) to planning for the future.

Our Values

Reverb is an equal opportunity employer committed to diversity, equity, inclusion, and belonging in the workplace. Our company is built on five core values:

• Exceptional
• Flexible
• Kind  
• Principled
• Fun Team, No Politics
  

The Opportunity 

We are looking for a mid career professional with well rounded People Ops (HR) experience to serve as an interim or fractional HR leader for multiple clients at once. This role blends strategic thinking, hands-on execution, and meaningful relationship building with clients and within the Reverb community.

Client Facing Work

You will serve as a trusted partner to multiple clients at any given time, supporting their People Operations (HR) needs. When working with clients, you may lead the people function, coach leaders, and interact with employees at all levels. Support will range from strategic to hands-on, and everything in between. 

• Assess and deliver on client needs through conversations, data, and review of existing practices
• Proactively identify and recommend future needs and next steps to clients
• Build and execute HR priorities and roadmap tailored to each organization
• Create and implement handbooks, onboarding programs, performance cycles, and other HR systems and processes
• Provide employee relations support and practical guidance that fits the client’s culture
• Coach founders and leaders on people decisions, communication, and best practices
• Maintain clear communication, manage expectations, and build strong client relationships

Internal Work at Reverb

You will support Reverb’s operations and business development efforts and contribute to our collaborative learning culture. Work may include: 

• In conjunction with staff, maintain 70 to 80 percent billable utilization annually by identifying and proposing additional needs for existing clients
• Participate in scoping conversations and assist with new client proposals
• Participate in approximately six business development or relationship building activities annually, which may include networking events, client or referral partner events, or leading internal learning sessions, and contribute to approximately three Reverb thought leadership pieces annually through writing, co authoring, or other content development support
• Create short case studies highlighting successful client engagements
• Share tools, ideas, and best practices with fellow consultants
• Engage in team meetings, internal collaboration, and ongoing professional learning

About You

Our consultants have varied backgrounds, and here’s what makes them most successful. 

• Eight to twelve years of HR experience working with teams in a wide range of industries, such as nonprofit, education, tech, gaming, or entertainment. 
• Experience in a mix of mid-size to large companies as well as startups.
• You're a flexible and proactive generalist with expertise in several aspects of HR, including performance management, employee relations, compliance, benefits, onboarding, handbook creation, and compensation.
• Excellent problem solving skills, including curiosity, a proactive approach, and clear communication with leaders at all levels. 
• You enjoy collaboration and sharing ideas and solutions with your peers. Otherwise, you wouldn't need Reverb!
• Comfortable and confident working on and leading ambiguous projects.
• Enjoys technology; able to use tools including Google, Microsoft, Zoom, Slack, and various ATS and HRIS platforms. Demonstrates curiosity and proficiency using AI. 
• Knowledge of applicable state and federal employment laws; know the basics and when to ask for help.
• You embody Reverb’s values and bring a thoughtful, inclusive, and practical approach to your work.
  

Reverb is an equal opportunity employer. We welcome all identities that are not rooted in harm or oppression.