General Manager | Artisan Bakery | New York, NY

Job Description

Job Description

Position: General Manager - Bakery

Compensation: $90,000–$105,000 base salary

Schedule: Full-time | Weekend availability required

Benefits: Comprehensive benefits package including health coverage, paid time off, commuter benefits, and lifestyle perks

Role Summary:

We are seeking an experienced and hospitality-driven General Manager to lead a high-performing, quality-focused bakery concept. This role is responsible for overseeing day-to-day operations, driving team performance, and delivering a warm, consistent guest experience.

This position serves as a hands-on leader, maintaining an active presence on the floor while building and developing a strong team. The ideal candidate brings a balance of operational discipline, people leadership, and a genuine passion for hospitality within a fast-paced, guest-facing environment.

What you bring to the table:

• Strong ability to lead daily operations while maintaining an elevated and consistent guest experience
• Hands-on leadership style with a visible presence on the floor during peak service periods
• Experience hiring, training, and developing front-of-house teams
• Proven ability to build a positive, accountable, and high-performing team culture
• Strong understanding of scheduling, staffing levels, and labor efficiency
• Experience managing inventory, ordering, and product quality standards
• Ability to oversee cleanliness, organization, and compliance with health and safety standards
• Comfort managing store-level financials, including labor and cost controls
• Strong organizational skills to manage reporting, payroll inputs, and administrative tasks

Why you’ll love working here:

• Opportunity to lead within a well-established, quality-driven concept
• Competitive base salary with strong benefits package
• Medical, dental, vision, and life insurance offerings
• Paid time off and additional lifestyle benefits
• Commuter and wellness-related perks
• Generous employee dining/retail discounts
• A culture that values hospitality, team development, and operational excellence

Required Work Experience:

• 2–5 years of experience in a General Manager or senior leadership role
• Background in bakery, café, fast-casual, or hospitality-driven environments
• Experience managing day-to-day operations in a high-volume setting
• Strong understanding of team leadership, scheduling, and operational systems

Preferred Work Experience:

• Experience managing store-level P&L and financial performance
• Exposure to multi-unit or growth-oriented environments
• Familiarity with inventory systems, reporting tools, and compliance standards

Personal Qualities:

• Hospitality-first leader with a strong guest focus
• Hands-on, engaged, and team-oriented
• Organized and detail-driven with strong follow-through
• Effective communicator and problem solver
• Adaptable and motivated to grow within a dynamic environment