Supervisor

Restaurant Supervisor

The Restaurant Supervisor is a key leader on the floor, responsible for ensuring smooth daily operations, delivering exceptional guest experiences, and supporting the development of our team (Firestarters). This role is a stepping stone into salaried management, designed for high-performing individuals ready to grow their leadership career.

You will lead by example, own the guest experience, and help drive operational excellence in both front-of-house and back-of-house environments.

Oversee daily restaurant operations to ensure an outstanding guest experience

Lead, coach, and motivate team members to perform at a high level

Own and resolve guest concerns quickly and professionally

Execute opening and closing procedures, ensuring readiness and security

Maintain cleanliness, food safety, and health standards at all times

Support labor, shift execution, and overall restaurant flow

Partner with management to drive performance and team development

Natural leader who thrives in a fast-paced environment

Strong communication and problem-solving skills

High emotional intelligence (self-awareness, empathy, team leadership)

Passion for hospitality and developing others

Ability to stay calm and effective under pressure

Service-driven mindset with a hands-on leadership style

Must be 21 years of age or older

Minimum of 3 months restaurant experience (Smokey Bones preferred)

Ability to pass a background check

Reliable transportation

Flexible schedule (nights, weekends, holidays)

Ability to maintain confidentiality and professionalism