Customer Service Associate

$17.5 per hour

Hertz

Customer Service Associate

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $17.50/hr

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:

Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts Theme Park Tickets, Gym Discounts & more

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Apply

Vacancy posted 23 hours ago

Similar jobs that could be interesting for youBased on the Customer Service Associate in Indianapolis, IN vacancy

Customer Service Associate
$15 - $18.75 per hour
...there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated... ...new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow...
Suggested
Hourly pay
Local area
Flexible hours
Shift work
Wawa
Fishers, IN
1 day ago
Customer Service Associate
$29.59k
...of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people...
Suggested
Full time
Work experience placement
Work at office
State of Indiana
Greenwood, IN
4 days ago
Customer Service Associate
...Customer Service Representative (CSR) Seasonal In Office Indianapolis, IN Balance Platforms is seeking a Customer Service Representative (CSR) to serve as the primary point of contact for inbound client communication and internal task coordination. This role is...
Suggested
Full time
Seasonal work
Work at office
Balance Claims
Indianapolis, IN
4 days ago
Customer Service Associate
Do You Want A Career And Not Just A Job? We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our well-trained team uses state of the art technology to achieve...
Suggested
For contractors
Work at office
Jeff Kolp - State Farm Agent
Indianapolis, IN
4 days ago
Customer Service Associate
Join our team as a Customer Service Associate, where you will deliver exceptional service and support to our customers. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Suggested
Wawa
Indianapolis, IN
2 days ago
Customer Service Associate
...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing...
Lowe's
Greenwood, IN
3 days ago
Customer Service Associate
...Watkins Wellness is looking for a Sr. Customer Service Analyst to join their Indianapolis team. This role requires strong customer service skills and the ability to make data-driven decisions while analyzing account activities and trends. You will develop cross-functional...
Watkins Wellness
Indianapolis, IN
4 days ago
Customer Service Associate
...Category : Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently...
Ongoing contract
Work from home
Shift work
Teleperformance USA
Indianapolis, IN
4 days ago
Customer Service Associate
...About the job Travel Customer Representative Position: Travel Customer Representative Company Overview: True Adventure Travel... ...our clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting...
Remote work
Flexible hours
True Adventure Travel
Indianapolis, IN
4 days ago
Customer Service Associate
...recording of medications and treatments Safely lifts, moves, and transfers residents as required Attends all mandatory meetings and in-services Participates in a med pass audit at any time Other duties as assigned by Director of Nursing or Nurse on duty EDUCATION/EXPERIENCE...
Daily paid
Relief
Local area
Immediate start
Flexible hours
The-Waters-3
Indianapolis, IN
3 days ago
Customer Service Associate
...Clinical, Financial and Professional skills. With a team of over 100 service delivery professionals spread over 10 locations, we serve... ...and leading MSP and VMS providers. Job Description Responds to customer questions via telephone and written correspondence regarding insurance...
Permanent employment
Contract work
Immediate start
Mindlance
Indianapolis, IN
4 days ago
Customer Service Associate
...Maintain accurate records and policy details Provide excellent service with a friendly attitude Collaborate with a virtual team and... ...Insurance Popular Keywords (for Search Visibility) Remote Customer Service, Work From Home Jobs, Entry-Level, No Experience Needed...
Weekly pay
Full time
Part time
Immediate start
Remote work
Work from home
Flexible hours
GrabJobs
Indianapolis, IN
1 day ago
Customer Service Associate
$15 - $16 per hour
At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you’ll do at Crew: Smile! •...
Hourly pay
Daily paid
Full time
Part time
Work experience placement
10 hours per week
Flexible hours
Crew Carwash
Greenwood, IN
4 days ago
Customer Service Associate
...Fifth Third Bank is seeking a part-time CSR/Teller at the Washington & Lynhurst location in Indianapolis to provide outstanding customer service and process transactions accurately. You will guide customers to suitable partners for consultative conversations while...
Part time
Flexible hours
Fifth Third
Indianapolis, IN
3 days ago
Customer Service Associate
...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better... ...from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto...
For contractors
Work at office
Amy Henry - State Farm Agent
Indianapolis, IN
4 days ago
Customer Service Associate
...ATS Automation Tooling Systems Inc in Indianapolis, IN is seeking a Customer Support Specialist to build strong customer relationships, handle inquiries, and coordinate parts, service, and order activities. You will work across departments to ensure accurate quotations...
ATS Automation Tooling Systems Inc
Indianapolis, IN
4 days ago
Customer Service Associate
$15 per hour
...Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be respons Customer Service,...
Weekend work
Raising Cane's Chicken Fingers
Indianapolis, IN
4 days ago
Customer Service Associate
$18.05 per hour
...Sherwin-Williams is seeking a full-time Customer Service Specialist in Beech Grove, Indiana. The role involves engaging with retail and wholesale customers, assisting with product inquiries, and achieving sales goals. Strong customer service skills and bilingual proficiency...
Full time
Sherwin-Williams
Beech Grove, IN
4 days ago
Customer Service Associate
...Insite-Managed-Solutions in Indianapolis is seeking a Contact Center Support Expert to handle customer service and product troubleshooting for Delta Faucet Company via telephone. The role is full-time, in-office, with Saturday requirements and a strong emphasis on quick...
Hourly pay
Full time
Work at office
Insite Managed Solutions
Indianapolis, IN
4 days ago
Customer Service Associate
$40k - $70k
...Job Title: Customer Service ~ Booking Hotels | Work From Anywhere Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering...
Remote work
Flexible hours
GrabJobs
Indianapolis, IN
1 day ago
Customer Service Associate
$21 - $23 per hour
...This role is not open for submissions from outside staffing agencies. Customer Service Representative (CSR II) Architectural glass and aluminum, manufacturing, or construction industry experience What Brought You Here: Total compensation pay range: $21-$23/...
Weekly pay
Full time
Temporary work
Work experience placement
Work at office
Immediate start
Monday to Friday
Shift work
Trulite
Indianapolis, IN
4 days ago
Customer Service Associate
$790 per week
Join a paid focus group panel from home and earn up to $790 a week. Focus Group Panel connects everyday people with remote focus groups, surveys, and product tests from brands you already know. You qualify if you're comfortable sharing your opinion — no experience, no ...
Full time
Part time
Remote work
Focus Group Panel
Fishers, IN
1 day ago
Customer Service Associate
...job duties, responsibilities and requirements: Customer Satisfaction Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets... ...be occurring. Administrative Performs duties associated with shift change such as counting the cash...
Full time
Contract work
Casual work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Afternoon shift
GetGo Café + Market
Speedway, IN
4 days ago
Customer Service Associate
...calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue...
For contractors
Work from home
ACD Direct
Fishers, IN
4 days ago
Customer Service Associate
...Position Purpose: The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-... ...or equivalent is required. Preferred Education: Associate's or bachelor's degree in communications or business management...
Bi-weekly pay
Weekly pay
Contract work
Temporary work
Work experience placement
Work at office
Local area
Flexible hours
SRS Building Products - Indianapolis
Indianapolis, IN
4 days ago
Customer Service Associate
...terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one... ...them and taking care of them with one of the highest customer service scores in retail! We make dreams happenapply today! The...
Hourly pay
Part time
Weekend work
Weekday work
David's Bridal
Indianapolis, IN
4 days ago
Customer Service Associate
...significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a...
Local area
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
Dave & Buster
Indianapolis, IN
4 days ago
Customer Service Associate
...entry and serves as both a resource and back-up to equipment customer service. Responsibilities of this position include electronic data... ...school diploma or general education degree (GED) required; Associates Degree preferred. 1-3 years of high volume data entry and customer...
Specialty Coating Systems
Indianapolis, IN
4 days ago
Customer Service Associate
...Customer Service Representative (Remote) About the job Customer Service Representative (Remote) Paychex Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering...
Work at office
Remote work
Work from home
Recruit Monitor
Indianapolis, IN
4 days ago
Customer Service Associate
$15 - $17.5 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...
Hourly pay
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
Indianapolis, IN
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Associate. Be the first to apply!