Content Design Vice President - Operating Model Enablement
Testing Site - JPMC
Be the voice and storytelling engine that turns complex product, data, and agility work into crisp, executive-ready narratives—across digital experiences and senior leadership communications.
As a Vice President of Content Design in the Agility Centre of Enablement, you will shape clear, compelling narratives for both digital products and senior leaders—translating complex product, data, and agility work into executive ready stories and high-quality communication assets. You will elevate the standard of internal communications through strong design craft, PowerPoint storytelling, and reusable patterns, operating as a trusted partner within an internal product and agility consultancy.
Job Responsibilities
Own executive-ready storytelling and deck craft
Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
Building reusable templates and raising the bar of communications for the whole team.
Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
Strong information design + editorial judgement:
Advanced PowerPoint / presentation design mastery, including executive deck structuring, slide composition, and visual hierarchy;
Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
Deep expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
Advanced technical literacy and deep understanding of content platforms and their impact on user experience
Preferred qualifications, capabilities, and skills
Proficiency in Canva and Adobe Creative Suite
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