Cash Operations Supervisor (Los Angeles)

Cash Operations Supervisor (Los Angeles)Federal Reserve Bank of San Francisco We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation's monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation's central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the United States. We seek diverse perspectives, foster professional growth and approach our work with integrity and commitment to service.The Federal Reserve Bank of San Francisco is looking for a Cash Operations Supervisor to join our Los Angeles office. In this role, you will lead a team dedicated to operational excellence in the distribution and processing of U.S. currency, leveraging advanced authentication and piece-sorting technology. You'll play a key role in building and developing a high-performing team that delivers results in a fast-paced, highly regulated environment.We're looking for a proven leader—someone with strong operational expertise, excellent communication skills, and a talent for coaching and developing others. The ideal candidate holds themselves to a high standard and is energized by the challenge of leading complex operations. If you thrive in leadership roles and find fulfillment in driving team success, we'd love to hear from you!Location: Federal Reserve Bank – Los Angeles Office (100% on-site) 950 South Grand Avenue Los Angeles, CA 90015Schedule: This role follows a 4/10 schedule (4 days, 10 hours), 6:00 PM–5:00 AM, Monday night through Friday morning, with a 10% shift differential added to base salary. Applicants must be flexible with start/end times to meet operational needs.What you'll do:Supervise distribution and processing activities, optimizing staff, inventory, and machine use to meet deadlines and performance metrics (quality, cost, efficiency and effectiveness)Contribute to short- and long-term team goals and monitor progressCreate, communicate and maintain quality control policies and procedures to ensure risk management complianceConduct risk assessments and develop corrective action plansMentor and coach team members for career growthTrain staff on equipment, systems, compliance, and procedural updatesIdentify and implement solutions to improve production, reduce risk, and boost engagementEnsure customer/vendor adherence to service levels and contractual obligationsResolve operational issues across machines, inventory, transactions, and settlementsCollaborate with peers and partners to develop operational solutionsPerform other duties as assignedDesired Experience + Traits:3+ years in cash or related business operations; 1+ years leading teamsBachelor's degree or equivalent experienceProven leadership in production, manufacturing, or supply chain settingsAdaptable, decisive, and comfortable making recommendations amid ambiguityStrong customer service, teamwork, and organizational skillsSkilled in critical thinking, problem-solving, and clear communicationAnalytical mindset with experience using data to identify trends and solutionsBackground in risk management or complianceStrong relationship-building and influencing skills across all levelsExperience developing and implementing new policies/proceduresProficient in Microsoft Office (Word, Excel, Access, SharePoint, PowerPoint)Able to push/pull up to 50 lbs. and stand for extended periodsBase Salary Range: Min: $75,300 - Mid: $97,600 - Max: $120,100 (Location: Los Angeles, CA)Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with market data.Benefits package includes:Medical, Dental, and Vision coveragePre-tax Flexible Spending AccountsBackup Child Care ProgramPaid Family Care LeaveGenerous vacation, sick leave, and holidaysPet InsuranceMatching 401(k)Retirement/Pension PlanWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer. Federal Reserve System