Shift Lead

Benefits Flexible schedule Opportunity for advancement Training & development Employee discounts Free uniforms Competitive Compensation Career Advancement Opportunities Job Summary: We are seeking someone to join our team, providing quick service and cool vibes! This position will range from managing shifts opening/closing duties, taking orders from guests in the drive thru line, to working on the production line to make milkshakes. We are looking for someone with high energy and a passion to create an exceptional guest experience. You will build genuine connections with your team and guests, answer questions about the menu, take orders, and make/serve milkshakes. The ideal candidate is friendly, hardworking, outgoing, has fantastic attention to detail and has a passion for leadership. Part time and full time positions available. Ability to collect tips. Responsibilities High energy and the ability to work in a fast pace environment Manage shifts with opening/closing duties Manage cash drawers and cash deposits Supervising shift workers and ensuring compliance with company policies and safety standards Assigning tasks and projects based on employees’ skills and position responsibilities Offering mentorship to employees to refine skills Take milkshake orders from our guests Answer questions about the menu Input accurate orders into the POS system Move quickly and handle a steady flow of customers Handle payments with guests on the POS Check with guests periodically during their experience to ensure they are satisfied Make milkshakes to fulfill guests orders Keep a clean work area and wash dishes Take milkshakes to guests waiting in the drive thru line Training & Development. We’ll set you up for success with hands‑on training and menu knowledge tests to make sure you meet. Qualifications Leadership skills and an understanding of management styles Ability to enforce company policies and compliance requirements by modeling appropriate behavior Team building skills to establish professional relationships and trust with employees Friendly and outgoing personality Excellent communication skills Ability to meet the physical demands of the position, including standing for long periods Familiarity with food safety guidelines Ability to work in a fast‑paced environment #J-18808-Ljbffr