Document Processor

Document ProcessorUnder the direction of the Director of International Affairs, the International Affairs department is seeking a Document Processor responsible for the preparation and dissemination of documentation and materials in support of our international student population. The International Affairs department assists international students from enrollment through graduation by providing support services that will enable participants to progress academically and throughout the university. This position requires the Document Processor to have strong computer skills and be a master multi-tasker with excellent communication skills and extremely proficient with computers, Microsoft Office, Google Suites, especially Word, Excel, PowerPoint. The position may include serving as a Designated School Official (DSO) to ensure compliance with DHS regulations.Duties and ResponsibilitiesPresent a professional, helpful atmosphere and positive attitude for International Affairs, students, staff, faculty and visitorsWork as a Designated School Official (DSO) in SEVIS to maintain student records, assist with processing documents for incoming and current F-1 international students, and perform the following functions including, but not limited to issuance of initial attendance I-20s, registrations, updates to biographical information, program change, and financial information, processing of incoming and outgoing SEVIS transfers, start date deferrals, program end dates, travel endorsement signatures, work authorizations, and maintain SEVIS alert listFollow up on all missing documents and maintaining accurate contact information for all studentsAccurately conduct data entry and document information into the various systems (i.e., spreadsheets, student information system, SEVIS, etc.)Act as a resource/liaison to internal staff and other departments regarding data/records and status of international studentsExtract data from a learning management system to a spreadsheet and input data to provide academic information for the appropriate partiesPull reports and organize into spreadsheetsConduct calculations in spreadsheets to confirm accuracyPrepare communications, such as memos, emails, reports and other correspondenceCheck general department emails and distribute to appropriate personnelCreate and maintain filing systemsTranscribe minutes from meetings, create presentations, and conduct researchAssist with screening phone calls and routing callers to the appropriate partyProvide ongoing administrative support and complete other projects as assigned; assist International Affairs initiatives and eventsContributes to the overall success of the department by performing all other duties as requiredKnowledge and Skills RequiredExcellent oral, written, digital, and interpersonal communication skills suitable for a professional work environmentCommitment to supporting student success in higher educationCapacity to effectively collaborate within and across departments to achieve goals and support the university missionAbility to multi-task and effectively manage time and priorities to meet deadlinesFlexibility and a willingness to volunteer for assignmentsGoal-driven and results-orientedProficiency in MS programs such as PowerPoint, Excel, and WordProficiency in G-Suite programs such as Docs, Slides, Sheets, FormsAbility to carry/lift loads between 25-50 lbs (occasionally)Some travel between campuses may be requiredEducation and Experience:1-2 years of administrative experience requiredBachelor's Degree preferredCustomer service experience requiredExcellent computer skills, especially typing and data entryAttention to detail.Previous experience in post-secondary education strongly preferredPrevious experience in the use of software platforms for online classes (i.e. Moodle, E-college, Blackboard, etc.) preferred