Supervisor, Graphics Production

Shepard Exposition Services is seeking a Supervisor, Graphics Production to oversee the end-to-end production of graphics for trade shows, exhibitions, and corporate events. This role ensures that all graphics meet Shepard's quality standards, are delivered on time, and align with client specifications.

• Recruit, train, and supervise Graphics Production Associates to ensure optimal staffing levels and efficient use of labor eliminating overtime, if possible.
• Conduct annual performance evaluations and provide ongoing coaching, mentoring, and professional development.
• Implement and enforce Shepard's Standard Operating Procedures (SOPs) and best practices.
• Attend operations and event planning meetings and provide accurate updates and recommendations.
• Manage the preparation, set up, and execution of files for printing to ensure accuracy and adherence to client specifications.
• Track and document production in Salesforce
• Create detailed manifests to guarantee on-site graphics and logistical efficiency.
• Review and adjust design files to ensure optimal print quality and color accuracy.
• Oversee all graphics are produced, finished, packaged, and labeled to meet quality installation standards.
• Oversee the storage, preservation, and labeling of graphics inventory for future use.
• Order materials through the Purchase Order (PO) system and allocate costs appropriately to jobs.
• Maintain a clean, organized, and safe production environment and ensure compliance with all safety regulations.
• Provide professional and responsive communications for graphics-related inquiries for internal and external customers.
• Maintain all graphics equipment to ensure they are in quality operating order and schedule equipment maintenance as needed.

• Minimum of 3 years of experience supervising graphics production, preferably in the trade show industry or equivalent environment.
• Capable of operating both everyday office equipment and specialized graphics production systems, including large-format printing, dye-sublimation, CNC routing, and laminating technologies such as HP, Mimoki, Vutech, etc.
• Ability to operate large format printing, laminating, and cutting equipment.
• Experienced in preparing graphics for installation through weeding, masking, trimming, and labeling, with additional capability to assist in light installation work.
• Strong written and verbal communication skills, with high mathematical and analytical abilities.
• Proficiency in Microsoft Office (e.g., Outlook, Word, and Excel); familiarity with Salesforce is a plus.
• Ability to meet physical demands of the position that include frequent periods of sitting, standing, and walking; must be able to lift and move up to 50 lbs.
• Bachelor's degree in related field; related experience may be substituted for formal education.

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.
• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

• Medical
• Dental
• Vision
• Life and Disability Insurance
• 401 (k)