Patient Care Liaison-Radiology

Patient Care Liaison-Radiology-Naperville - Part-Time

Position Highlights:

Part-Time, 24 hours

Hours: Varied days; Monday-Friday 11:30am-8:00pm.

Location: Travel as needed

Benefits:

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.

Access to a mental health benefit at no cost.

$2,625 Tuition Reimbursement per year.

Immediate 401(k) match.

16 hours paid volunteer time off.

A culture committed to community engagement and social impact.

Responsibilities:

Under the direction of the Radiology supervisors and Quality and Compliance Manager, serves as a primary assistant to Technologists and Radiologists. Practices high quality medical care in performing a variety of patient care activities such as patient preparation for exams, stocking supplies, patient history documentation, communication of STAT results to ordering providers, and various other Radiology duties.

Patient exam and preparation:

Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies

Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms

Assists with Exams and procedures

Assists the technologists with workflow, positions, and contrast preparation

As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation

Assist Radiology Coordinator with distribution of exams to Radiologists

Connect Radiologists with ordering providers to report STAT results

Assist Radiology QA and Compliance team with other data projects

Quality control procedures:

Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards

Maintains department areas and patient areas for cleanliness

Stocks clean linen and empties the soiled linen receptacles as needed

Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards

Patient Documentation:

Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow

Documents patient information, including current medications, reasons for the visit, and patient symptoms

Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports

Familiarizes oneself with necessary department paperwork and can identify and complete it

Prepares patient paperwork as per department guidelines

Qualifications:

High School diploma or GED required

One year of experience

One-year training in medical office/recent ambulatory care experience preferred

Knowledge of windows applications for computers

Understand and comply with HIPAA regulations

Ability to work with patients of all ages with psychiatric conditions

Basic knowledge of Medical Terminology

Ability to multitask in a fast-paced environment

Strong communication skills with Radiologists and Providers

The compensation for this role includes a base pay range of $15-$21/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure:

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.