Senior Underwriter - Tech E&O & Cyber Insurance

Senior Underwriter – Tech E&O & Cyber Insurance

Location: Remote / Hybrid (as applicable)

Company: SeedPod Cyber

About SeedPod Cyber

SeedPod Cyber is a specialty Managing General Agent (MGA) focused on Cyber and Technology Errors & Omissions (Tech E&O) insurance for small to mid-sized businesses, Managed Service Providers (MSPs), and Managed Security Service Providers (MSSPs).

We sit at the intersection of insurance and cybersecurity—combining deep industry expertise with data-driven insights into security controls and real-world risk. This approach allows us to deliver smarter underwriting, competitive pricing, and coverage solutions that align with how today’s digital businesses operate.

Through our partnership-driven model, SeedPod Cyber goes beyond traditional insurance placement. Every insured gains access to a nationwide network of trusted security partners who provide practical guidance on improving cyber controls, strengthening risk posture, and reducing the likelihood and impact of claims. We don’t just insure digital infrastructure—we help secure it.

The role

We are hiring a Senior Cyber & Tech E&O Underwriter to own a high-volume book of MSP Tech E&O and SME cyber business from submission through bind and renewal.

You will join SeedPod Cyber's underwriting team and work alongside one junior underwriter, whom you will mentor. The role covers Tech E&O (blended with cyber, mainly for MSPs) and standalone SME cyber, and calls for 3–8 years of SME cyber underwriting experience. SeedPod Cyber has an office in Princeton, NJ, but this position is fully remote.

This is a hands-on seat. You will quote and bind every day, answer coverage questions from MSP owners and their clients, and help shape how our platform underwrites. You will set the standard for the junior underwriter you work with.

Key responsibilities

Tech E&O underwriting and quoting (MSPs)

• Underwrite and quote blended Tech E&O / Cyber for MSPs in a high-volume queue, applying SeedPod's Underwriting Guidelines and MSP rating methodology.
• Assess managed-services revenue mix, MSSP exposure, MSA/SLA quality, RMM setup and claims history; apply hazard loads, schedule credits/debits and limits/retention options within authority.
• Draft and track pre-bind and post-bind subjectivities (for example, M365 tenant connection, RMM attestations, signed applications, no-known-loss letters) and clear them before or after bind.
• Run renewal and rollover batches, benchmarking expiring terms and setting target premiums for accounts moving onto the SeedPod program.

SME cyber quoting

• Quote standalone cyber for small and mid-sized businesses, including MSP clients, through the platform and through open-market carriers.
• Structure limits, retentions and sublimits (for example, eCrime and social engineering) to fit the client's needs and existing crime or other coverage.

SeedPod Cyber's revolutionary telemetry platform

• Work daily in the SeedPod Underwriter Workbench to review submissions, apply presumed-controls binds where eligible, issue quotes and bind.
• Read Microsoft 365 telemetry (MFA coverage, admin and legacy authentication, Secure Score, EDR, backups) and turn findings into pricing, conditions or remediation asks.
• Flag data and engine issues to product and engineering, test new rating and workflow features, and help refine guidelines as we learn from the book.

Carrier and market relationships

• Partner with our program carrier's underwriting, operations and finance teams on referrals, billing and cancellations.
• Place and service business with other markets when needed for Tech E&O, cyber, BOP and package accounts.
• Present submissions clearly, negotiate terms and keep markets informed on renewals and open items.

Client and coverage support

• Answer coverage questions from MSPs and their clients in plain English, explaining the intent of the policy, how limits and sublimits respond, and how cyber interacts with crime or BOP coverage.
• Prepare quote proposals, coverage overviews and comparisons against competing quotes.
• Coordinate binders, policy issuance, COIs, premium finance agreements and surplus lines paperwork with operations and accounting.

Sales team collaboration

• Work hand in hand with the MSP channel and sales team on prospect calls, quote walkthroughs and objection handling.
• Turn quotes around quickly, follow up on open quotes and help convert them to binds.
• Support partner programs (certified MSPs, franchise systems, marketplace integrations) with underwriting guidance.

Team leadership

• Mentor the junior underwriter: review their quotes, set referral rules and build their technical skills.
• Keep Salesforce and the bound-business tracker accurate, and report on pipeline, hit ratio and renewal retention.

Qualifications

Required

• 3–8 years of cyber insurance underwriting experience in the SME / small commercial space, at a carrier, MGA or wholesaler.
• Proven record in a high-volume, fast-turnaround environment, managing a large daily queue without losing accuracy.
• Working knowledge of Technology E&O and how it interacts with cyber, crime and general liability.
• Strong grasp of cyber controls (MFA, EDR, backups, privileged access, email security) and how they drive risk and pricing.
• Experience working directly with carrier underwriters and program partners; comfort with surplus lines placements.
• Clear, client-ready writing and the ability to explain coverage simply, without overstating it.

Preferred

• Active P&C producer license (a plus, but not required).
• Underwriting experience with MSPs, IT services or other technology firms.
• Familiarity with Microsoft 365 security (Entra ID, Secure Score, conditional access) or other telemetry-based underwriting.
• Experience on a digital or API-driven underwriting platform, and an interest in improving one.
• Experience mentoring or reviewing the work of junior underwriters.
• Salesforce or similar CRM; RPLU, CPCU or similar designation.

What success looks like

First 90 days

• Onboarded on SeedPod Cyber's new telemetry-driven quoting platform and fully trained on the Underwriting Guidelines and rating methodology.
• Owning a share of the daily MSP Tech E&O and cyber queue end to end, with quote turnaround inside our service targets.
• Working relationships in place with our carrier partners and the SeedPod sales team.

First year

• Running the underwriting queue day to day with the junior underwriter, so leadership handles only exceptions and referrals.
• Growing bound premium and hit ratio while holding pricing and guideline discipline.
• Driving renewal retention across the MSP book.
• Contributing concrete improvements to the platform, guidelines and quoting workflow.

Why join SeedPod Cyber

• Underwrite on SeedPod Cyber's revolutionary telemetry platform, using real security data instead of questionnaires, and help shape where it goes next.
• A focused, fast-growing niche: Tech E&O and cyber for the MSP channel and the SMEs it serves.
• Small team, direct access to leadership and a visible impact on the book.