Bilingual Sales Associate

Job Title

Assist customers by all media's and in person, in the purchase or leasing of our store goods. Process renewal payments accurately and promptly as needed. Responsible for cash drawer. Handle customer inquiries, take customer order forms in person, or over the phone. Properly process and verify the order. Maintain Showroom per company standards. General cleanliness and organization.

Essential Duties

• Answers incoming calls, in a pleasant and professional manner, and directs calls to the appropriate person.
• Responsible for taking customer order forms, verify and process, and set up delivery time.
• Protect customer information and documents using approved company methods.
• All products are properly price tagged, hooked up for demonstration, working properly, and properly marked on the back.
• Each day spend time on showroom appearance, condition, cleanliness, and pricing.
• Ensures all pricing is in accordance with company guidelines.
• Understand and properly ensure and execute advertising programs in the POS system.
• Understanding of the current advertising campaign and how to explain to customers and answer questions to facilitate sales.
• Follows up on deliveries to ensure customer satisfaction within three days of delivery.

Other Duties

Assists the Store and Sales Managers with creative methods for gaining new customers and new agreements.

• Helps maintain cleanliness and organization in the entire store.

Requirements

• High school diploma, GED, or equivalent work experience.
• Must have one (1) year of experience in a retail environment.
• Must be able to lift and carry loads up to seventy-five (75) pounds.

Required Skills

• A high degree of precision, accuracy, coordination, and knowledge of electronics and repair procedures.
• Ability to understand oral and written instructions.
• Ability to manage confrontations with customers and associates.
• After training, working knowledge of all electronic and mechanical products in the inventory.

Efforts, Demands, and Conditions

Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required.

• Must be able to cope with the emotional and mental stress associated with dealing with people and situations.

Relationships

Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates. Compensacin: $18.00 - $20.00 per hour

Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:

• Respect, Listen, and Respond
• Compassion with Accountability
• Integrity Above All
• Together We Succeed

As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.