Community Manager

Community Manager Responsible for the overall day-to-day operations of a specific property, including supervision of all office and maintenance personnel. Initiate and implement policies, procedures, forms, schedules, and/or controls as necessary to properly manage the property and on-site staff under the direction and approval of the Asset Manager. Supervise the performance of all property staff including the preparation of annual performance reviews; Participate in selection of site employees with Asset Manager and assume primary responsibility for employee advertising and preliminary interviewing; Train Assistant Community Manager/Leasing Consultant and maintenance personnel; Supervise and, where necessary, reprimand staff when procedures and/or schedules are not being followed according to RP Management's policies; Establish and maintain regular daily office hours ensuring adequate coverage on weekends and holidays as required; Establish and maintain good answering service relations and systems for exchange of information and keep answering service up-to-date with calling sequences and accurate names and numbers; Maintain accurate, efficient files for all site administration including tenant files, applicant files, vendor and contractor files, accounting files, etc.; Implement marketing and advertising campaign for leasing of apartments as approved by Asset Manager; Coordinate resident events such as open houses, Realtor tours, and tenant promotional activities; Maintain constant awareness of market conditions affecting the leasing and general operations of the property, including but not limited to, knowing the competition and corporate in/out migration; Process and review for approval all applications and diligently screen applicants according to RP management operational procedures; Show apartments as necessary; Monitor rental and deposit collections; Monitor landlord-tenant relations and assess and resolve tenant complaints expeditiously; Supervise the work order logs to assure expeditious and proper response to tenants' needs; Confirm that tenants are fully and properly notified of all issues that affect their tenancy, including filing court documents for eviction, and attending scheduled court hearings as Landlord's Representative; Maintain constant adherence to the Landlord Tenant code and other laws and ordinances affecting the property and industry as a whole; Maintain constant awareness and compliance with Fair Housing Laws; Conduct unit inspections for determination of tenant's security deposit disposition according to RP Management's policies and procedures; Prepare security disposition letters, security deposit returns, and reports according to RP Management's policy; Oversee the proper preparation of payroll timesheets and adjustments; Maintain familiarity with all procedures and requirements of accounts payable and accounts receivable; Approve and process all property expenditures according to RP Management guidelines; Perform data entry as required of community managers and directed by RP Management; Prepare and submit to the Asset Manager for review quarterly Competitive Market Analysis; Prepare and submit to Home Office all required reports including, but not limited to, the weekly occupancy summary, move-in/move-out analysis, traffic reports, and rent rolls; Prepare and submit to Asset Manager for approval monthly lease renewals; Take part in preparing annual operating budget with Asset Manager and be responsible for maintaining budgetary guidelines on items within your control and according to RP Management's policies and procedures; Assume primary responsibility for appropriate building security measures, incident documentation, and proper notification to management, Safety Committee, owners, and insurance carriers as required by RP Management's policies and procedures; Maintain a continuous list of property needs and concerns including administrative, maintenance, and those that are market driven; Assure that multiple bids for contract work are obtained and presented to Asset Manager and Regional Maintenance Manager; Confirm the adherence to proper preventive maintenance schedules; Perform all pre-move-in inspections of apartments being turned; Conduct and document unit inspections in conjunction with Asset Manager and Regional Maintenance Manager; Compensation: Competitive salary with benefits including medical & dental coverage and 401(k) with employer-matching contribution. Friendly, comfortable working environment. Keywords: assistant manager organized detail-oriented Microsoft Office Yardi property management $58,000 / Annually - $70,000 / Annually + Bonus Structure with benefits including PTO, medical & dental coverage and 401(k) with employer-matching contribution. Friendly, comfortable working environment. Shift: 8:30AM - 5:00PM, Monday - Friday, Closed all major holidays Job Type: Full-time Benefits: 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance Experience level: 1 year Schedule: Monday to Friday