Payroll & Benefits Specialist

Payroll And Benefits SpecialistHuman Resources DepartmentFather Bill's & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.Father Bill's & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.Position Summary:The Payroll & Benefits Specialist is responsible for the accurate and timely administration of payroll, employee benefits, HRIS processes, and related compliance activities. This position serves as the organization's subject matter expert for payroll and benefits administration and partners closely with Finance and Human Resources to ensure data integrity, regulatory compliance, and an exceptional employee experience.The Payroll & Benefits Specialist manages all payroll processing functions utilizing ADP Workforce Now, coordinates benefits administration, maintains HRIS records, supports audits and reporting requirements, and serves as a primary resource for employee payroll and benefits inquiries.The successful candidate will bring strong technical expertise, exceptional attention to detail, a continuous improvement mindset, and the ability to leverage HR technology to streamline processes and enhance employee service.Essential Responsibilities:Payroll AdministrationProcess bi-weekly payroll for approximately 300+ employees and program participants, ensuring accuracy, timeliness, and compliance.Maintain payroll records and ensure payroll-related data integrity within ADP Workforce Now.Audit payroll transactions including wage changes, deductions, leave balances, tax withholdings, direct deposits, and timekeeping data.Process off-cycle payrolls, adjustments, retroactive payments, and corrections as required.Administer wage garnishments, tax levies, child support orders, and other payroll-related compliance requirements.Process employment verifications, wage statements, and requests for compensation documentation.Support payroll allocations, reconciliations, and reporting requirements in partnership with the Finance Department.Coordinate year-end payroll activities, including W-2 preparation and regulatory reporting.Benefits AdministrationAdminister employee benefit programsCoordinate employee enrollments, life event changes, terminations, and annual open enrollment processes.Serve as the primary employee resource regarding benefit eligibility, enrollment, and plan information.Reconcile monthly benefit invoices and ensure timely payment to vendors.Partner with brokers and vendors to resolve benefit-related issues.Assist in employee wellness and benefits education initiatives.Coordinate bi-weekly 401(k) contribution processing and funding.Prepare reports and documentation required for annual audits, compliance testing, and retirement plan administration.Support retirement plan census reporting and employer contribution processes.Work with retirement plan vendors and consultants to ensure compliance and accurate recordkeeping.HRIS & Employee Data ManagementServe as the Human Resources Information System (HRIS) administrator for ADP Workforce Now.Maintain employee records and ensure data accuracy across payroll, benefits, and HR systems.Recommend and implement enhancements that improve system utilization, workflow automation, employee self-service, and reporting capabilities.Develop and maintain standard operating procedures for payroll and benefits processes.Assist with system testing, upgrades, and implementation of new functionality.Compliance, Reporting & AuditsEnsure compliance with federal, state, and local payroll and employment regulations.Prepare and maintain payroll, benefits, ACA, and other regulatory reports.Support internal audits, external audits, grant-related reviews, and regulatory inquiries.Maintain confidential employee information in accordance with organizational policies and legal requirements.Monitor changes in payroll, tax, wage and hour, and benefits regulations and recommend necessary process updates.Employee SupportRespond to employee inquiries regarding payroll, benefits, leave accruals, deductions, direct deposit changes, and HRIS self-service functions.Provide training and guidance to employees regarding ADP self-service tools and electronic processes.Deliver exceptional customer service while maintaining confidentiality and professionalism.Additional ResponsibilitiesSupport Human Resources projects and initiatives as assigned.Participate in cross-functional teams and contribute to continuous process improvement efforts.Perform other related duties as assigned.Qualifications:3-5 years of experience in payroll administration; or equivalent combination of education and experienceExperience administering employee benefits programs.Experience using ADP Workforce Now or comparable HRIS/payroll systems.Advanced proficiency with Microsoft Excel and reporting tools.Knowledge of payroll tax regulations and wage and hour compliance requirements.Strong analytical, organizational, and problem-solving skills.Ability to handle highly confidential information with discretion.High degree of accuracy and detail-orientedStrong organizational and time management skills; able to set priorities and meet deadlinesEffective written and oral communication skillsExcellent interpersonal/customer service skillsSkills & Competencies:Technical Expertise: Maintains current knowledge of payroll, benefits, HRIS systems, employment regulations, and compliance requirements.Attention to Detail: Consistently produces accurate work with a high degree of precision and accountability.Customer Service: Provides responsive, professional, and empathetic support to employees and external partners.Communication: Communicates clearly and effectively with employees, managers, vendors, and leadership.Confidentiality & Integrity: Exercises sound judgment and maintains strict confidentiality of employee and organizational information.Continuous Improvement: Identifies opportunities to improve processes, increase efficiency, and enhance employee service through technology and best practices.Mission Commitment: Demonstrates commitment to the mission, values, and operating principles of Father Bill's & MainSpring.Physical Requirements:Primarily office-based work with extended periods of computer use.Must be able to operate standard office equipment.Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly.Must be able to hear average or normal conversations and receive ordinary information.Average visual acuity is necessary.Occasional local travel may be required.Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA).This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.Father Bill's & MainSpring is an equal opportunity employer.