Director, Strategic Sourcing Services, Hardware

Job Description Company Description McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald’s Global Technology Technical Blog ( to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Overview McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonald’s to better leverage our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly. This role presents an exceptional career opportunity to be a part of this journey as the leader of McDonald’s global strategic souring Hardware team. Role Scope (Hardware Category) Store/restaurant technology hardware (POS, kiosks, digital menu boards, printers/scanners, edge devices) Data center / infrastructure hardware (servers/compute, storage, network) End-user devices (laptops/desktops/tablets, peripherals) Resellers/VARs, OEM/ODM partners, and hardware maintenance/support services Key Responsibilities Category strategy & roadmap: Own a multi-year global category strategy for hardware, aligned to business and technology roadmaps; build and maintain a sourcing pipeline across refresh, new capabilities, and transformation initiatives. Sourcing execution (RFx): Lead end-to-end sourcing events (RFI/RFP/RFQ), supplier evaluations, and award recommendations using structured selection criteria (value, risk, capability, innovation, and total cost). Commercial strategy & negotiation: Develop negotiation strategies and contract structures across OEM/ODM, VAR, and services partners (pricing models, rebates, price protections, warranties/RMA, lead times, SLAs, and service/support terms). Stakeholder leadership: Serve as a strategic business partner to senior leaders; influence decisions across IT and business teams, and align requirements, timelines, and funding to deliver outcomes. Supplier portfolio & segmentation: Develop and maintain a best-in-class supplier segmentation framework (e.g., spend, criticality, performance, risk) and use it to drive supplier rationalization and investment decisions. Supplier performance management (SRM): Establish performance targets and governance (including quarterly business reviews where applicable), monitor adherence to commitments, and drive corrective action and continuous improvement plans. Risk & supply continuity: Identify and manage category and supplier risks (allocation constraints, lead times, single-source dependencies, financial/geopolitical exposure) and implement resiliency strategies (dual sourcing, continuity plans). Value delivery & analytics: Accountable for delivering cost savings and cost avoidance through fact-based category strategies, demand optimization, and commercial negotiations; establish reporting to track savings, value realization, and supplier outcomes. Innovation & continuous improvement: Partner with suppliers and internal teams to identify innovation opportunities and improve sourcing/procurement processes, governance, and controls. Team leadership: Lead and develop a high-performing sourcing team; set priorities, coach capability development, and ensure execution across concurrent initiatives. Qualifications Required Bachelor’s degree required 7+ years of experience in strategic sourcing and/or procurement in a highly complex, global environment, with significant experience in hardware categories 3+ years of people leadership experience, including managing multiple complex sourcing initiatives in parallel Demonstrated ability to lead executive-level stakeholder discussions and drive decisions through influence Strong negotiation and commercial acumen, including experience structuring and negotiating supplier agreements Preferred MBA or advanced degree Experience with global OEM/ODM and VAR/distribution ecosystems and hardware support/service models Experience building TCO models and using spend and performance analytics to drive decisions Experience with e-sourcing / source-to-contract tools (preferred: SAP Ariba) Experience with contract lifecycle management (CLM) platforms (preferred: Icertis) Compensation Data The expected salary range for this role is $168,212.00 - $210,265.00 per year. Bonus Eligible: YES Long Term Incentive: YES Benefits Eligible: YES Benefits Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. Equal Opportunity Employer McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case-by-case basis. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Disclaimer Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requisition ID: 3411 #J-18808-Ljbffr McDonald's