Director, Store Planning and Construction - North America

Director, Store Planning and Construction - North America

The Director, Store Planning & Construction - North America is a critical strategic leader responsible for the direct management of all store formats across the region. Reporting to the Vice President of Store Planning & Construction, this role ensures Tiffany & Co.’s retail and trade projects are delivered to the highest standard of luxury, on budget and on schedule. In close collaboration with market leads and Regional Directors, the Director drives project workflow strategy, prioritizing expansions, remodels, and cosmetic upgrades. The role oversees internal project managers as well as external consultants and contractors, aligning regional priorities with Tiffany’s global design and planning standards. The Director is also expected to design and enhance systems that increase efficiency, optimize costs, and strengthen overall project delivery.

Key Accountabilities:

• Provide strategic and tactical leadership to ensure optimal project and brand delivery.
• Create a culture that insures the highest standard of performance and quality from construction, sourcing, vendors and peers.
• Continuously evaluate performance of internal and external resources; propose and implement changes as required to ensure an optimally functioning organization and a high-performance vendor and consultant resource pool.
• Negotiate and coordinate design and technical requirements, strategic scheduling and upfront planning, budgeting and hiring.
• Develop and foster a design and business acumen accounting for regional context, clientele, and practices.
• Oversee and coordinate regional Store Planning teams to ensure timely completion of punch lists before store opening. Set systems in place to close out projects within 1 month of opening.
• Liaise with regional leads to strategically plan, budget, prioritize, and assess new locations and renovations. Help determine what is right for the business.
• In collaboration with Divisional Finance and Legal leadership:
  • Establish competitive bidding, contract administration and project related legal and financial controls; monitor to ensure compliance by all regions. Continually evaluate and propose modifications to ensure optimal performance.
  • Establish qualification process and standards for project related: consultants, vendors, and construction service providers; monitor to ensure compliance of quality, budget and schedule. Continually evaluate and propose modifications to ensure optimal performance.
• Regularly visit completed projects with members of team, store design and procurement to perform post-opening project audits. Identify areas of needed improvement and institute changes to implement improvements in project development, project delivery, materials and assemblies.
• Support Store Design with their on-going research and development programs. In collaboration with Store Design and Procurement, identify and support the prototyping of project components.
• Evaluate and report on performance of regional teams; propose changes as required.
• Identify regional efficiencies, resources and practices for sourcing across regional projects.
• Work in collaboration with Global Procurement to propose and implement programs to identifyefficiencies.
• Review with real estate department lease requirements for all new locations.
• Review with the project managers architectural drawings, shop drawings and renderings.
• Ability to provide value engineering directions.

Required Qualifications:

• 8 + years’ experience with Architecture and/or Construction degree and background
• Experience with flagship store projects
• Strong interpersonal, communication, project management and people management skills
• Demonstrated self-starter with ability to organize teams around competing priorities
• Experience effectively working with cross-functional teams and fostering collaborative thinking
• Client focused with ability to create alignment

The hiring range for this position ranges from $159,120- $230,000. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Management is also eligible for bonus.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

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