Travel Consultant Fort Wayne

The Gypsy Travel

Job Description

The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service. With a focus on delivering seamless travel planning, the company offers a wide range of travel services, including reservations, car rentals, and custom travel arrangements. Known for its reliability and commitment to customer satisfaction, The Gypsy Travel & Cruise serves as a trusted partner for those seeking memorable journeys. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is both enjoyable and stress-free.

Role Description:

Respond to customer inquiries via phone, email, and social media in a timely and professional manner
Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
Resolve customer issues and provide solutions with a positive attitude
Maintain accurate client records and booking details
Provide recommendations and travel advice tailored to client needs
Follow up with clients before and after trips to ensure satisfaction
Collaborate with team members to deliver excellent service

Qualifications:

Ability to be trainable
Strong Customer Service and Client Relationship Management skills
Sales skills with an ability to identify and meet clients' travel requirements
Excellent communication and organizational skills
Previous customer service experience (travel industry experience is a plus)
Strong communication and interpersonal skills
Excellent problem-solving abilities
Organized and detail-oriented
Comfortable using computers, booking systems, and social media platforms
Passion for travel and helping others

Preferred Skills:

Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)
Sales or upselling experience
Ability to multitask in a fast-paced environment

What we offer:

Flexible work environment
Opportunity to grow within the company
Travel perks and industry discounts (if applicable)
Supportive and positive team culture

How To Apply:

Send your resume and a short introduction about why you would be a good fit for us.

Apply

Vacancy posted 2 days ago

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