Sales & Production Coordinator

Sales & Production Coordinator

Start in production. Grow into sales. Own the customer journey.

At Floor Coverings International, we're not just a flooring company we're the #1 mobile flooring franchise in North America. We bring the showroom to our customers' homes and manage every step of the flooring process. We're hiring a Sales & Production Coordinator a unique hybrid role for someone who understands flooring installations and is ready to step into a sales-facing position. If you enjoy problem-solving, working with people, and seeing a project through from start to finish, this is a high-growth opportunity.

What You'll Do

Sales & Customer Experience

• Visit customers in their homes, assess project needs, and recommend flooring solutions
• Present samples and designs using our Inspired Sales System
• Close deals with a consultative, low-pressure approach focused on building trust
• Maintain clear, consistent communication with customers from sale to post-install
• Follow up after installation to ensure satisfaction, collect reviews, and build referrals

Production Management

• Create and manage job folders, work orders, and installation timelines
• Order materials, coordinate deliveries, and stage jobs for install
• Schedule and oversee subcontractors, ensuring quality, safety, and professionalism
• Conduct job-site walkthroughs before, during, and after installation
• Manage change orders, address issues, and serve as the on-site point of contact
• Ensure jobs are delivered on time, on budget, and with high customer satisfaction

Marketing & Lead Gen

• Re-engage old leads and manage your active pipeline
• Participate in local events, home shows, and neighborhood canvassing
• Support our brand presence through community networking and visibility

You're a Great Fit If You:

• Have 2+ years in flooring production or installation coordination
• Are excited to transition into a sales/customer-facing role
• Are highly organized, detail-oriented, and proactive
• Enjoy managing projects and creating great customer experiences
• Are comfortable with technology (we use tablets, CRMs, and digital sales tools)
• Have a valid driver's license and reliable transportation

What We Offer:

• Paid training in both production and sales (includes product and systems knowledge)
• Base pay + commission on closed sales
• Bonus opportunities based on production and customer satisfaction
• Branded apparel, tools, and mobile showroom provided
• Travel incentives and annual conventions for top performers
• Opportunities to grow into full-time sales, operations, or leadership roles
• Family-owned, values-driven work culture

This is your next step if you want to: Leverage your flooring knowledge Learn sales in a proven, supportive system Manage the full customer journey, end to end Grow into a high-performing, high-earning career

Apply today to join the Floor Coverings International team and build a career you're proud of from the ground up.

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.