Patient Access Supervisor

Additional Information About the Role BJC has an exciting opportunity for a Patient Access Supervisor . This role provides leadership across five functional areas, ensuring operational accuracy, efficiency, and a seamless patient access experience while supporting patient volume throughput. This is an onsite position with a start time of 7:30 a.m. The role also requires occasional weekend coverage to support operational needs. Role Purpose Manages and leads the daily operations Patient Access staff in assigned areas while focusing on delivering superior service to every patient on every visit. Responsibilities Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. Ensures teams adhere to regulatory and contracted payer compliance while optimizing patient access functions including, but not limited to insurance verification and eligibility, authorization securement, notice of admissions to payers, accurate collection of data elements required for admission and treatment, patient payment collections. Develops, analyzes, and recommends changes that will increase patient satisfaction and improve accuracy and efficiencies within Patient Access and Revenue Cycle. Includes analyzing data and managing team performance on an individual and group perspective to improve outcomes, accordingly. Facilitates special projects as identified or assigned. Minimum Requirements Education: High School Diploma or GED Experience: 2-5 years Supervisor Experience: Preferred Requirements Education: Bachelor's Degree Licenses & Certifications: CHAM BJC Total Rewards Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance *Not all benefits apply to all jobs Legal Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer #J-18808-Ljbffr BJC HealthCare