Customer Advocacy & Resolution Specialist (Remote)
Affirm
Dallas, TX
- Remote job
Affirm is a remote-first fintech company seeking a Customer Advocacy Associate II to serve as the Voice of Affirm. You will investigate and remediate highly complex complaints filed with bank partners, executives, and internal teams, using empathy and product expertise to drive fair outcomes and protect relationships. You will collaborate with Compliance, Legal, Risk, Product, and Communications to identify root causes, assess options, and guide remediation. #J-18808-Ljbffr Affirm
Vacancy posted 2 days ago
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