Front Desk Receptionist
Aurora Behavioral Health System
Job Description
Job Description
Join Our Team at Aurora Behavioral Health System – Glendale, AZ- 6015 W Peoria Ave Glendale AZ 85302
Aurora Behavioral Health System is Arizona's most extensive free-standing psychiatric hospital system, offering both inpatient and outpatient services. We are currently seeking a dedicated and professional Front Desk Receptionist to join our Glendale location. This PER-DIEM role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys being the welcoming face of an organization that makes a difference in the community.
Position Overview
As the receptionist, you will be the first point of contact for patients, visitors, and staff. Your role is essential in creating a warm, responsive, and secure environment. You'll manage incoming calls, direct inquiries, and maintain the reception area to ensure it reflects the professionalism of our facility.
Key Responsibilities
Greet and assist visitors in person and over the phone
Answer and direct calls using a multi-line phone system
Issue visitor badges and monitor access per hospital policy
Maintain confidentiality per HIPAA and hospital guidelines
Keep the reception area clean, organized, and welcoming for visitors
Qualifications & Skills
High school diploma or equivalent required; some college preferred
Minimum 1 year of customer service experience
Strong verbal and written communication skills
Proficiency in Microsoft Office and general computer use
Ability to remain seated for extended periods
Bilingual (English/Spanish) preferred
Previous experience in healthcare or behavioral health is a plus
Must be at least 21 years old
Must pass a background check, drug screening, and obtain a Level One Arizona Fingerprint Clearance Card
Job Details
Per-Diem
Available shifts include 7:00 AM to 3:00 PM and/or 3:00 PM to 11:00 PM, with weekend availability required. Additional weekday shifts may occasionally become available to provide coverage during full-time staff absences, such as PTO.
On-site position (Glendale, AZ)
Aurora Behavioral Health System is proud to be an Equal Opportunity Employer. If you're passionate about helping others and thrive in a supportive, team-oriented environment, we encourage you to apply today!
- Must be able to pass a drug screen and physical
- Must be eligible for a fingerprint clearance card
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