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OPERATIONS SPECIALIST

$55k - $65k

Compass Group

ESFM

Position Title: OPERATIONS SPECIALIST

Salary: $55,000 - $65,000

Other Forms of Compensation: None

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email View email address on click.appcast.io.

Job Summary

Job Summary:

We are seeking a Division Operations Specialist . As a Division Operations Specialist you will provide support to Company Community Living locations where you will be responsible for preforming a variety of HR functions to meet operational, strategic and administrative objectives.

Key Responsibilities:

  • Assists in the hiring process for salaried associates with tasks such as, entering employee data into Payroll system, setting up e-mail account, and other Company accounts

  • Prepares salaried new hires for orientation, process status change documents, special pay requests, and coordinate relocation

  • Provides direction and guidance to field on internal Company applications

  • Prepares salaried employee files and ensure that all forms have been signed and filed

  • Plans and participates in region meetings; transcribes meeting minutes and distributes to team; follow-up on key items

  • Holds team accountable for their Operational Excellence goals

  • Manages the Mentor Program

  • Arranges monthly employee awards

  • Coordinates training for associates including Tips training

  • Assists in forecasting budgets

  • Drafts e-mails, letters and other formal communications

  • Identifies and implements improvements in processes to bring efficiency to the system

  • Acts as a resource to diagnose Human Resources needs and problems to recommend solutions that result in improved performance and retention

  • Maintains and prepares tracking reports on a weekly basis of associates Paid Timed Off and sick pay

  • Maintains tracking of employee absence, tardiness, and leave time

  • Assists with HR Assessments and helps develop and implement a plan of action to ensure compliance and optimum utilization of HR services by management to improve productivity, efficiency and effectiveness of the company, through managing discipline processes of associates

  • Works with management on process and procedures with accountability and policy adherence to improve productivity, efficiency, and effectiveness of associates

Preferred Qualifications:

  • Bachelor’s Degree preferred

  • Minimum of four years of related experience or equivalent combination of education and experience

  • Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals

  • Experience speaking effectively before groups of managers

  • Ability to calculate data figures

  • Ability to multi-task

  • Strong customer service skills

  • Recruiting experience, a plus

  • Experience in Microsoft applications, with an intermediate skill level in programs such as Excel, Word, and PowerPoint

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story (

Associates at ESFM are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

  • Paid Parental Leave

  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1576367

ESFM

Brandy Wilson

Vacancy posted 1 day ago
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