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Strategic Contact Center Program Manager

Creative Solutions Services, LLC

ITCON Services is seeking a bright, motivated Program Manager - Contact Center with FMCSA experience to join our team. The role oversees contact center programs, budgets, staff, and operations to meet business objectives. You will lead cross-functional teams, develop new strategies, monitor KPIs, and ensure client satisfaction, aligning operations with company goals. Strong leadership, communication, problem-solving, and analytical skills are required to manage projects from inception to #J-18808-Ljbffr Creative Solutions Services, LLC

Vacancy posted 2 hours ago
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